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hello everyone!
i had z10 ver 10.2.1.1925 newest. when i update this version my network setting > apn botton was gone. i live in japan and using softbank sim, i must change apn setting to connect internet service @@ someone can teach me how to add or appear apn bottom ?
i tried escreen but i dont know how to use it! :(
If it's still not working after trying what has been discussed in the threads below, then you will need to revert to the OS version that was working for you.
How to access the engineering (Help Me!) screen on BlackBerry 10 | CrackBerry.com
http://forums.crackberry.com/blackbe...lution-862676/
http://www.blackberryforums.com/general-z10-series-discussion-blackberry-10/265236-help-how-edit-apn-settings-z10.html
Carrier APN Settings | MyCaribBerry's Blog
I am using 10.2.1.537 and getting the Escreen is not possible
I've been able to access Escreen on 10.2.1.537. I had to go into Settings/Developer Tools on the Browser and set Desktop Mode to On. Good luck.
Have you tried accessing your APNs by the "back door" -- going through the Hub? Hub > 3dots > settings > text messages > advanced. Go to bottom. Are APN settings active here?