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  1. Bulrent's Avatar
    After the official update all my viber contacts are gone. Tried reinstalling the app but that seems like the biggest mistake because now I even don't have running app in other words when I try to activate viber it says error and that's all. To be honest I'm mad about this sh*t and I'm considering switch to android. Is it so much to ask for the apps to just work ?
    02-20-15 05:45 PM
  2. sarmad6734's Avatar
    I also have the same problem in viber after the update.

    Posted from Blackberry Z-10 via CB10
    02-20-15 07:43 PM
  3. Srinivas Mathadey's Avatar
    No contact are shown

    Posted via CB10
    02-20-15 08:05 PM
  4. Srinivas Mathadey's Avatar
    Got it go to settings and import contacts from sim

    Posted via CB10
    02-20-15 08:16 PM
  5. moegh's Avatar
    Guys download the latest version from cobalt's play store or snap or get the apk it works great even calls and video calls

    CB10 - Q10
    02-20-15 08:20 PM
  6. Lag_Fisher's Avatar
    Same problem with me. I'm using the version from Snap. Now I can't even find the option to update contacts. Already did re-install and phone reboot.

    CB on Q10
    02-20-15 08:20 PM
  7. Lag_Fisher's Avatar
    Guys download the latest version from cobalt's play store or snap or get the apk it works great even calls and video calls

    CB10 - Q10
    I've got the version from snap and my contacts haven't reappeared yet, or synced, or updated.

    CB on Q10
    02-20-15 08:22 PM
  8. Wenycrack's Avatar
    Mine is working fine

    Posted via CB10
    02-20-15 08:23 PM
  9. moegh's Avatar
    i've got the version from snap and my contacts haven't reappeared yet, or synced, or updated.

    Cb on q10

    Anyone having problems with Viber on BB 10.3 after the official update ?-img_20150221_042622.png

    cb10 - q10
    02-20-15 08:26 PM
  10. Lag_Fisher's Avatar
    Click image for larger version. 

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    cb10 - q10
    And here's mine, WITHOUT contacts and not syncing

    Anyone having problems with Viber on BB 10.3 after the official update ?-img_20150221_124056.png

    CB on Q10
    02-20-15 10:43 PM
  11. Lag_Fisher's Avatar
    And here's mine, WITHOUT contacts and not syncing

    Click image for larger version. 

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    CB on Q10

    Anyone having problems with Viber on BB 10.3 after the official update ?-img_20150221_124056.png

    CB on Q10
    02-20-15 10:44 PM
  12. moegh's Avatar
    Try the zoom out mode

    CB10 - Q10
    02-20-15 10:50 PM
  13. Bulrent's Avatar
    Can you be more specific ?

    I installed Google play store as per cobalt's post and downloaded viber from there. I'm still getting the error message when trying to activate viber. So still no working viber for me.

    Note Google play store is working fine, I'm getting notifications for updates etc.

    I'm really sad because I like the build quality and the OS of the device but if I cant get viber to work this is a dealbreaker for me.
    Last edited by Bulrent; 02-21-15 at 05:47 AM.
    02-21-15 05:08 AM
  14. Srinivas Mathadey's Avatar
    Go to contacts, in contacts go to settings and import contacts from s

    Posted via CB10
    02-21-15 06:02 AM
  15. Lag_Fisher's Avatar
    Go to contacts, in contacts go to settings and import contacts from s

    Posted via CB10
    Dude, not everyone saves contacts from SIM. And I think the common issue is syncing Viber with the phone's contacts. So even contacts have been imported already from SIM, Viber might not still be able to sync with it.

    CB on Q10
    02-21-15 06:43 AM
  16. Bulrent's Avatar
    Try the zoom out mode
    CB10 - Q10
    What is this mode and how to activate it ? Btw I managed to install viber again but still no contacts syncing. I don't have this sync contacts option in my settings
    02-22-15 08:11 AM
  17. Lag_Fisher's Avatar
    What is this mode and how to activate it ? Btw I managed to install viber again but still no contacts syncing. I don't have this sync contacts option in my settings
    Don't fret, you're not alone.

    CB on Q10
    02-22-15 09:31 AM
  18. hsiangyi's Avatar
    The latest version from Snap works fine though.

    Try uninstalling Viber, go to Snap and delete the Viber APK, restart Snap, install Viber from Snap.

    Does it work ?

    SinSim, posted via CB10 (Q10, 10.3.1.1565)
    03-09-15 07:41 PM
  19. Srinivas Mathadey's Avatar
    First deactivate your viber account and install the latest version from snap and activate your account

    Posted via CB10
    03-10-15 06:18 AM
  20. Bridgie Ferrari's Avatar
    Hi Guys,

    I used to be happy with the Viber 4.3 from BBWorld as long as my Z10 was still running 10.2.
    Indeed, after upgrading to 10.3 suddenly all contacts seem to have disappeared :-(

    Now, partly by accident, I discovered Viber is now only "allowed" to see contacts which are *only* on the SIM card !!
    When a contact is linked to something else, it may be visible in Viber for some seconds after creation and then disappears.

    Soo, for all contacts you want to see in Viber, make sure to unlink the SIM contacts from the others. Or just create a new SIM-only contact !

    This annoyance may have been introduced in BB 10.3 for "security" reasons, certainly on corporate phones like mine.

    hope this helps,

    Bridgie
    04-14-15 05:50 AM
  21. ManiMaran5's Avatar
    BlackBerry hub is not working....contacts are not shown,even the call history doesn't opens, text msg is not working

    Posted via CB10
    04-16-15 09:05 AM

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