- Your WiFi at home may be competing with a neighbors WiFi on the same channel. I am not sure what is in the Blackberry app store, but if you have an android device there is a really good free WiFi tool called WiFi Analyzer. This will show you the strength of your signal and also other signals which may be nearby. You may be able to change your channel on your router for a better signal.04-26-13 01:57 PMLike 0
- Your WiFi at home may be competing with a neighbors WiFi on the same channel. I am not sure what is in the Blackberry app store, but if you have an android device there is a really good free WiFi tool called WiFi Analyzer. This will show you the strength of your signal and also other signals which may be nearby. You may be able to change your channel on your router for a better signal.04-26-13 02:04 PMLike 0
- I discovered that if you subscribe to Box or Dropbox cloud storage and have the phone set up to automatically sync that you should only allow sync when connected to wifi. I played with it a bit the last couple of days and couldn't get a definitive result around situations where a large file is syncing it seemed to start on wifi but when the wifi got disconnected it continued to sync, but the only connection was data over the cell network. I was very distracted so didn't confirm this behavior.
The main point is that these services should be checked to ensure that the are configured the way you want them to behave.04-26-13 02:12 PMLike 0 -
- I have a large home, so I installed 3 wireless routers, two of them bridged. If I move to one side of the house for any length of time, I find that my z10 (like my 9930) will switch to the nearest (strongest) router. But I have never seen it favor the network over wifi, even when my wifi is weak.
I'm guessing that your data use is when out of wifi range. Even if you don't actively use data, the phone makes many data transfers on its own.... for example, if you have location services turned on, if you run something like a weather app, if you receive email, etc. I would even bet that there are some builtin features that regularly communicate with the phone, albeit slightly. One source of this could be that since much mail is not "Push", there may be some periodic email "Handshaking" going on.
I'm a very heavy user of messaging and data, however I am almost always in a wifi Zone. I keep wifi and bluetooth always on. I keep location services on. (btw, location services I believe always use the network, not wifi... correct me if I'm mistaken) ive even tried keeping nfc on. If anything, since my Z10 is still kinda new, I'm spending much more time on it that I did on my bold. My data use has hardly changed! Maybe a tiny increase. I'm on Verizon. I would say I'm on the device for over 4 hours a day easily. Never broke 0.75GB in a month! Without the wifi connections I'd likely be at about 3-4GB.
Btw, my battery life is at least double what I had on my bold 9930!
Posted via CB1004-26-13 02:18 PMLike 0 -
I also can account for all of the data being used, that is not the point; rather, the issue is that I though the usage was over wifi not mobile network.
I only found 2-3 threads that mentioned "wifi preferred" and none had addressed the issue, but I will search again. Thanks.04-26-13 02:22 PMLike 0 - Your WiFi at home may be competing with a neighbors WiFi on the same channel. I am not sure what is in the Blackberry app store, but if you have an android device there is a really good free WiFi tool called WiFi Analyzer. This will show you the strength of your signal and also other signals which may be nearby. You may be able to change your channel on your router for a better signal.04-26-13 02:35 PMLike 0
- So when you go out, and leave your wifi on, on your phone, and come back home, does your phone not pick up the wifi signal??
Have you checked to see if you have the latest OS running?
I leave my wifi on all the time, and it will automatically connect the second I walk in the door at home
Since it's only happened a handful of times I'm not too concerned. But it does make me wonder why...04-26-13 02:54 PMLike 0 - A free one that is perfect to use on a PC is inSSIDer. It's designed specifically for this purpose.John Pawling and tanatos like this.04-26-13 02:57 PMLike 2
- I seem to be having the opposite effect, when I am near a saved hotspot it switches to that automatically, however my issue appears to be when that hotspot flakes out that the phone is still seeing the strong base band signal but the wifi is no longer functional so the phone doesn't switch to 4G, it just sits there running on wifi with no connection to the outside world so nothing works. A reboot didn't fix it because it fired up and went to 4G first then saw the wifi base band was stronger so it switched to the dead wifi. Not fixing my problem, the only thing that fixed it was restarting the hotspot. I would think there would be a little bit of code that actually tested the wifi connection with a sample bit of data to see if it was actually communicating
From the Zed of RockivyLast edited by rockivy; 04-26-13 at 03:18 PM.
04-26-13 03:02 PMLike 0 - I would download data monitor and run it for a while to see if it and your carrier's values match up. It shows data as well as wifi usage. Only problem is it needs to run in an active frame and doesn't show what is actually using the data, but it's a start.
http://appworld.blackberry.com/webst...ntent/25739873
Posted via CB10tanatos likes this.04-26-13 04:04 PMLike 1 - I would download data monitor and run it for a while to see if it and your carrier's values match up. It shows data as well as wifi usage. Only problem is it needs to run in an active frame and doesn't show what is actually using the data, but it's a start.
BlackBerry World - Data Monitor for BlackBerry 10
Posted via CB1004-26-13 06:01 PMLike 0 - I'm guessing that your data use is when out of wifi range. Even if you don't actively use data, the phone makes many data transfers on its own.... for example, if you have location services turned on, if you run something like a weather app, if you receive email, etc. I would even bet that there are some builtin features that regularly communicate with the phone, albeit slightly. One source of this could be that since much mail is not "Push", there may be some periodic email "Handshaking" going on.04-27-13 08:37 AMLike 0
- Of course you can do this. Turn data service in mobile network options off. I always do this. Whenever I can connect to a decent wifi connection, I turn my cellular data device off, then switch my mobile network to 2 G only. It keeps the battery lasts longer.
Go to settings > network connections > mobile network > data services.
Posted via CB1004-27-13 09:01 AMLike 0 - I use a charger everywhere. Keep 4g running. I have another different issue with wifi....
At work, I have next to no signal, so u rely on the wifi at work, but that also has a really bad signal from where I am. If in listening to Pandora and I lose connection, the z10 will disable the wifi, so the next time I get into range, it won't connect. I have to go back into saved wifi and enable it in order to connect.
Anyway to make this stop disabling?
Posted via CB1004-27-13 09:31 AMLike 0 - And on previous OS O7 and below, UMA could be switched on via Esreen, even if your carrier did not provide UMA, though it wouldnt work obviously. This did give you the option of WiFi Prefered. I did this on my Bolds. I have had a look in the escreen on the Z10 and no option is available04-27-13 10:06 AMLike 0
- So when you go out, and leave your wifi on, on your phone, and come back home, does your phone not pick up the wifi signal??
Have you checked to see if you have the latest OS running?
I leave my wifi on all the time, and it will automatically connect the second I walk in the door at home
Posted Via CB10 Z1004-27-13 10:07 AMLike 0 - I use a charger everywhere. Keep 4g running. I have another different issue with wifi....
At work, I have next to no signal, so u rely on the wifi at work, but that also has a really bad signal from where I am. If in listening to Pandora and I lose connection, the z10 will disable the wifi, so the next time I get into range, it won't connect. I have to go back into saved wifi and enable it in order to connect.
Anyway to make this stop disabling?
Posted via CB10
Posted Via CB10 Z1004-27-13 10:08 AMLike 0 - I am really puzzled by your experience as my Z10 will pick up the wifi signal as soon as I get near the house (within 50-75 feet of the router) and it does not seem to care what the cell tower signal is, it just switches to the wifi. Will follow it more closely to see if it continues to operate in this fashion.04-27-13 10:20 AMLike 0
- Hi scrannel. I don't know if it was a setting for UMA exclusively, all I know is that I had the option under WIFI configuration in previous devices and now I don't have it anymore on the Z10. If I leave the "data services" on T-Mobile records usage at times when the Z10 is connected to my wifi, so right now the only solution to avoid this is manually turn on/off "data services" as needed, which I can do but it is a bothersome, to say the least (it has happened that I forgot to turn off and downloaded apps thinking wifi was on and according to T-Mobile was done through "mobile network"...04-29-13 09:40 AMLike 0
- Hi scrannel. I don't know if it was a setting for UMA exclusively, all I know is that I had the option under WIFI configuration in previous devices and now I don't have it anymore on the Z10. If I leave the "data services" on T-Mobile records usage at times when the Z10 is connected to my wifi, so right now the only solution to avoid this is manually turn on/off "data services" as needed, which I can do but it is a bothersome, to say the least (it has happened that I forgot to turn off and downloaded apps thinking wifi was on and according to T-Mobile was done through "mobile network"...04-29-13 10:03 AMLike 0
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