1. oakvillerelopro's Avatar
    Unaware that BB was not working to allow online backups or port passwords I only have a backup file saved of my BB9780 to work from. Does anyone know how I can open and access that data so I may enter the data manually in to my Z10. My BB9780 went back on the day of purchase for a $75 credit. Silly me should have held on to it another day and made this problem never happen for desktop syncing
    02-06-13 10:20 AM
  2. LivieS's Avatar
    Hi, if you have a backup file made of the old phone you should be able to transfer to the BBZ10 with BlackBerry Link. Just download BlackBerry Link, connect the Z10 to the device and select Restore > Restore from backup file > Legacy Device Backup Files. Hope this helps, Gluck!
    05-20-13 02:00 PM

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