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Posted via CB1004-18-13 10:17 AMLike 0 - I have already found this not to be true. My apps (Foursquare, Maps, Facebook) weren't accessing the GPS even though it was turned on, so I restarted the phone using the power button reboot. I did it twice, once with GPS on, the next with it off and then turning it back on after the reboot - no love. I then removed the battery and all was fixed after that reboot.jamesharmeling likes this.04-18-13 01:11 PMLike 1
- I have already found this not to be true. My apps (Foursquare, Maps, Facebook) weren't accessing the GPS even though it was turned on, so I restarted the phone using the power button reboot. I did it twice, once with GPS on, the next with it off and then turning it back on after the reboot - no love. I then removed the battery and all was fixed after that reboot.04-18-13 01:45 PMLike 0
- Second z10 here. No reboots. Using att new sim old device was re booting 3 times per day.
Posted via CB1004-18-13 03:00 PMLike 0 - I got my 2nd one on the 15th. First reboot(s) today. Three of them. That being said, I loaded the non-VZ update last night as well as several sideloaded apps.
Also interesting to note, prior to the non-VZ update I got several comments about how great the sound was on calls with me. I've had two people comment today that it sounds like I'm on a cell phone again. Maybe VZ was onto something by not updating.04-18-13 03:05 PMLike 0 -
That being said I picked up my 3rd Z10 today. The 2nd even after a wipe and all was still rebooting. I had mentioned here that in the 2nd device I was still using the first sim so when I went in today they just swapped out the entire thing to rule out every possibility.
The manager there has a white Z10 with no reboots and he said he's sure I won't have a batch issue. (I got the 2nd one from the same store. BTW anyone in NYC the SoHo/Union Square Verizon store is awesome. Everyone is very nice and very patient. The question some of these people had who came in around me... patience of saints I tell you.)04-18-13 06:05 PMLike 0 - Note however this was the only time I ever had to pull the battery on my Z10. I did it when I did the process I explained above to install the most current Verizon Backup Assistant, but I'm not sure I really needed to.04-18-13 06:58 PMLike 0
- First black VZW Z10 was purchased on 04/06, side loaded some apps (ebay, PayPal, Netflix & some other one forgot the name), setup email & Evernote. Anyways, after 2-3 days I noticed my Z10 would randomly lock up could have been during a text, email, hub...anywhere. I did all that was suggested here on the forums to no availability. Including OS RELOAD, security wiping, not restoring from backup (just in case some side load code got backed up). Ran it stock for a couple of days, still rebooting 2-3 or more times a day with a freeze once or twice a day.
So on 4/16 (this past Tuesday) I called Verizon explained to them my concerns. Letting them know that I refuse to get stuck with a device with rebooting issues, especially coming from a stable phone (I5). Probably spent 20-30mins on the phone with the Tech. He said from the way I had explained things to him he could tell that I was very much knowledgeable on how to troubleshoot the phone so didn't even bother to try and get me to reload the OS, security wipe etc.
Before we got off the phone the tech had suggested, that I bring in my Z10 to my local VZW store for a brand new in the box replacement. He had also told me that since I wanted to regain my 14 day trial period as I said I didn't want to get stuck with a phone if this was hardware issues. He said he would credit me the $35 restocking fee. So not only did I get a replacement Z10, I got 14 more days!!!! How? They processed the original z10 as a return waived the $35 restocking fee in store and then basically repurchased the Z10 for full retail again (as I bought it retail I'm the first place)
Excuse the long post, but ever since I received my replacement all has been well. No reboots, no problems on VZW offical firmware. Just checked my last boot and the phone hasn't rebooted since I turned it in the Verizon store on the 16th of this month. Only things I have setup are my two business emails, Evernote, contacts and calendar & CB10. No side loaded apps yet, but it seems my first phone had hardware issues. Again, this is just my opinion and I'm just trying to help by letting the CrackBerry community know my experience with the Z10.
I love this phone!!!!!! I could care less about apps, as the ones that I care for are coming soon or already here.
NiFty
Posted via CB1004-19-13 07:32 AMLike 0 - I am also on VZW and have had no issues.....EXCEPT for one reboot. And it happened about a day after I sideloaded an app and tried sideloading several others that I didn't end up keeping.
So maybe I'm wrong, but I'm blaming it on the sideloading...FOR ME ANYWAY. That app is gone and no more reboot problems.
YMMV04-19-13 07:54 AMLike 0 - First black VZW Z10 was purchased on 04/06, side loaded some apps (ebay, PayPal, Netflix & some other one forgot the name), setup email & Evernote. Anyways, after 2-3 days I noticed my Z10 would randomly lock up could have been during a text, email, hub...anywhere. I did all that was suggested here on the forums to no availability. Including OS RELOAD, security wiping, not restoring from backup (just in case some side load code got backed up). Ran it stock for a couple of days, still rebooting 2-3 or more times a day with a freeze once or twice a day.
So on 4/16 (this past Tuesday) I called Verizon explained to them my concerns. Letting them know that I refuse to get stuck with a device with rebooting issues, especially coming from a stable phone (I5). Probably spent 20-30mins on the phone with the Tech. He said from the way I had explained things to him he could tell that I was very much knowledgeable on how to troubleshoot the phone so didn't even bother to try and get me to reload the OS, security wipe etc.
Before we got off the phone the tech had suggested, that I bring in my Z10 to my local VZW store for a brand new in the box replacement. He had also told me that since I wanted to regain my 14 day trial period as I said I didn't want to get stuck with a phone if this was hardware issues. He said he would credit me the $35 restocking fee. So not only did I get a replacement Z10, I got 14 more days!!!! How? They processed the original z10 as a return waived the $35 restocking fee in store and then basically repurchased the Z10 for full retail again (as I bought it retail I'm the first place)
Excuse the long post, but ever since I received my replacement all has been well. No reboots, no problems on VZW offical firmware. Just checked my last boot and the phone hasn't rebooted since I turned it in the Verizon store on the 16th of this month. Only things I have setup are my two business emails, Evernote, contacts and calendar & CB10. No side loaded apps yet, but it seems my first phone had hardware issues. Again, this is just my opinion and I'm just trying to help by letting the CrackBerry community know my experience with the Z10.
I love this phone!!!!!! I could care less about apps, as the ones that I care for are coming soon or already here.
NiFty
Posted via CB1004-19-13 08:31 AMLike 0 - First black VZW Z10 was purchased on 04/06, side loaded some apps (ebay, PayPal, Netflix & some other one forgot the name), setup email & Evernote. Anyways, after 2-3 days I noticed my Z10 would randomly lock up could have been during a text, email, hub...anywhere. I did all that was suggested here on the forums to no availability. Including OS RELOAD, security wiping, not restoring from backup (just in case some side load code got backed up). Ran it stock for a couple of days, still rebooting 2-3 or more times a day with a freeze once or twice a day.
So on 4/16 (this past Tuesday) I called Verizon explained to them my concerns. Letting them know that I refuse to get stuck with a device with rebooting issues, especially coming from a stable phone (I5). Probably spent 20-30mins on the phone with the Tech. He said from the way I had explained things to him he could tell that I was very much knowledgeable on how to troubleshoot the phone so didn't even bother to try and get me to reload the OS, security wipe etc.
Before we got off the phone the tech had suggested, that I bring in my Z10 to my local VZW store for a brand new in the box replacement. He had also told me that since I wanted to regain my 14 day trial period as I said I didn't want to get stuck with a phone if this was hardware issues. He said he would credit me the $35 restocking fee. So not only did I get a replacement Z10, I got 14 more days!!!! How? They processed the original z10 as a return waived the $35 restocking fee in store and then basically repurchased the Z10 for full retail again (as I bought it retail I'm the first place)
Excuse the long post, but ever since I received my replacement all has been well. No reboots, no problems on VZW offical firmware. Just checked my last boot and the phone hasn't rebooted since I turned it in the Verizon store on the 16th of this month. Only things I have setup are my two business emails, Evernote, contacts and calendar & CB10. No side loaded apps yet, but it seems my first phone had hardware issues. Again, this is just my opinion and I'm just trying to help by letting the CrackBerry community know my experience with the Z10.
I love this phone!!!!!! I could care less about apps, as the ones that I care for are coming soon or already here.
NiFty
Posted via CB10
Posted via CB10moyjoy likes this.04-19-13 11:03 AMLike 1
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2nd Z10, still rebooting
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