[Rebop#CB]

I have made payments with PayPal in the past to buy apps. The other day I was asked for my PayPal email and password, which I entered, I got an error message that included direction to "try again later", which I did, numerous times, to no avail. I subsequently deleted the PayPal account and have tried to add it back, numerous times. I now get the following error "We ran into a problem while processing your request. Please try again later (PS1036lq)". Any direction or assistance with this problem is greatly appreciated.

I have a Z30 running Release 10.2.1.2977

Thanks.

[Joseph K Muscat]

I wish I had an answer for you! I have had that problem for almost three weeks. I can update apps, download free one but can't pay.

I get the same error code as you and I can't figure out why.

I hope someone has answer.

Proudly produced by my BlackBerry Z10. Vist My Channels:C000AD9AE & C0003E85B

[LibertarianFreethinker]

Same here! I get the same error number on my z10!

Posted via CB10

[nico2004]

Me 2 don't know what's going on

Posted via CB10

[LibertarianFreethinker]

Seems to be a BlackBerry problem. I can access my account on any browser just fine.

Posted via CB10

[Rebop#CB]

I guess I'm relieved that I'm not the only one experiencing this. I've noticed this problem since yesterday and it seems others have had it considerably longer. Can Blackberry really afford to not be able to accept payments via PayPal? It would be interesting to understand how wide spread this is.

[jhimmel]

Same here. I seem to remember this issue coming up before, but don't remember the fix.

Posted via CB10

[jhimmel]

I logged in to BlackBerry World on my PC, reactivated PayPal there, and it's working again on my Z30.

Posted via CB10

[Rebop#CB]

This worked for me as well. I went to Balckberry World on my PC and reset my payment option for my Z30 to support PayPal. I had to verify it through PayPal again. After doing this PayPal showed up as a payment option on my phone again and I was able to make a purchase.

I have no idea what happened with this and it was very inconvenient. At least it seems to be working now

[Joseph K Muscat]

It didn't work for me.

I went BlackBerry World through my computer, verified account and now on Z10 I am told "no payment option has been is available please verify your PayPal account and try again "

Very frustrating!

Proudly produced by my BlackBerry Z10. Vist My Channels:C000AD9AE & C0003E85B

[3yE]

@ReBop#CB
I am suffering the same issue. Cant make payment via credit card. Can you show me how to reset payment method in pc?

Posted via CB10

[jhimmel]

@ReBop#CB
I am suffering the same issue. Cant make payment via credit card. Can you show me how to reset payment method in pc?

Posted via CB10

Just log into BBW on your PC and edit your PayPal payment. It will reauthorize.

Posted via CB10

[3yE]

Just log into BBW on your PC and edit your PayPal payment. It will reauthorize.

Posted via CB10

Sadly that does not work for me. I have reauthorized as well as removed and added the credit card again but no changes
What is more frustrating is BB charged me 1� everytime I removed and added payment method. I lost 3� for nothing
Noe I am really pissed at Blackberry customer support

Posted via CB10

[Joseph K Muscat]

It finally worked for me took a couple of days after registering through my pc.

Proudly produced by my BlackBerry Z10. Vist My Channels:C000AD9AE & C0003E85B

[elfabio80]

Not working for me neither....it is really pissing off!! I tried to change even credit card, but nothing...

Posted via CB10

[cvendra]

I don't see the payment option in BB world. Only account settings is there in the drop down.

[jevinzac]

There's no option to change it, on BlackBerry World website.

Posted via Q10

[RegN]

this started for me a month ago when I tried to buy some stickers for my wife. It said periodically paypal needs me to log in. I do that and get an email saying something about being activated and I can see the ecommerce if I log into paypal. But it is a constant circle of logging in and it saying its good just to log in again and I get an email after every attempt. Tried to look at the bbw on computer but see no settings about paypal at all.

[RegN]

Here is how I got it to work. I logged into PayPal went to profile and preauthorized payments. Opened the last one on the list and changed secondary payment to my cc as there was no secondary payment chosen. Hope this helps someone else wanting to spend money.

Reg Q10SQN100-1/10.3.1 beta

[Bill Wilder]

You need to go directly, to PayPal, update your security settings, maybe the problem, good luck

Posted from my Z10 on CB10