1. CrackBerry Question's Avatar
    Hello friends,

    I've just changed my phone to a blackberry 9810 Rogers. Everything works fine. But when I tried to refresh my application list in Blackberry app world, it said that "An error occurred while updating your application list" and my application list was gone.

    I've tried clearing the cache of App world, but still not working.

    And this hasn't happened before when I change my phone from bold 9000 to bold 9780.

    Is there a way to fix this, because I don't want to buy the apps that I've already bought again.

    Thank you so much.

    Ps: My Blackberry app world version is And my os version is
    05-02-16 02:05 AM
  2. jaydee5799's Avatar
    you need to log on with the same BBID. have you done that?
    05-02-16 08:42 AM
  3. Vietnga.'s Avatar
    Yes, I did.

    I've tried reloading my phone OS, and still didn't work.
    05-02-16 10:40 PM
  4. ibn_sanusi's Avatar
    If you tried reloading the OS, and it still doesn't work. There might be issues with OS version. Are you using the OS pushed to your device from your mobile carrier? I will advice that you downgrade the OS to a previously released one. If you need help with that, let me know.

    Posted via my BlackBerry Q10.
    05-14-16 12:07 AM

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