1. tg1's Avatar
    I've never had a problem until today. Can't purchase simple apps. I've deleted my credit card and reloaded it and tried again. Nothing. Thoughts? Thanks.

    Brought to you by my Awesome BlackBerry Passport.
    08-07-15 12:45 PM
  2. nimra's Avatar
    trying to buy apps from Switzerland
    card was working for the first two apps until yesterday
    Thomas miller7 likes this.
    08-07-15 03:59 PM
  3. BerryRipe's Avatar
    Yea not working for me neither...probably only temporary.

    Posted via CB10
    Thomas miller7 likes this.
    08-07-15 04:05 PM
  4. nimra's Avatar
    yeah hope so ... workarounds posted in help forum of bbworld did not help
    Thomas miller7 likes this.
    08-10-15 10:08 AM
  5. m1kr0's Avatar
    I can confirm this. Also unable to purchase since 2 days despite deleting and re-entering details.

    Posted via CB10
    08-10-15 11:21 AM
  6. nimra's Avatar
    Just if anybody is interested - I solved the problem after some long but helpin twitter chats with bbhelp; they know what they're doing!!

    My carrier had to update the services onto the latest BlackBerry software, they had the services only up to OS 10.2... strange eh but it was the solution - one would assume when he has internet connection it should work, but no; the carrier has to update this service for BlackBerry phones, don't know if they have to do it for other OS's too

    Posted via CB10
    08-13-15 08:19 AM
  7. JazzL5's Avatar
    I'm having a download problem as well. BBW says "An error has occurred processing your request". This has been occurring since about 11:00.
    08-13-15 12:11 PM
  8. anon(153966)'s Avatar
    ...today, mine says, "BlackBerry World is currently undergoing maintenance". Most annoying.
    08-13-15 02:31 PM
  9. pnmaal's Avatar
    Been having the same problem for a week now. The purchase doesn't go through but each time my bank debits me.
    08-15-15 05:25 AM
  10. m1kr0's Avatar
    Update: Today for the first time in 5 days it started working again. I tried last night and nothing happened but this morning it accepted my payment and I was able to download paid apps. Have no idea what was going on but it seems to be fixed (for me at least).

    Z10 STL100-1, OS 10.3.2.xxxx
    08-15-15 06:22 AM
  11. anon(153966)'s Avatar
    Mine seems to be working correctly now...
    08-19-15 09:06 PM
  12. tg1's Avatar
    Finally working now. Weird. I had to buy apps through my mobile carrier there for a while. Thanks for the info.

    Posted from my freaking awesome BlackBerry Passport!
    08-25-15 08:25 PM

Similar Threads

  1. Replies: 2
    Last Post: 12-14-15, 06:51 PM
  2. Have Verizon Z30 Really want a Physical Keyboard again
    By texn884 in forum BlackBerry Passport
    Replies: 16
    Last Post: 08-17-15, 08:54 AM
  3. Issue with the HUB and account configuration
    By kamilosg in forum BlackBerry Q10
    Replies: 6
    Last Post: 08-11-15, 06:50 AM
  4. Love blackberry? Sign this wouldn't hurt
    By vtecberry in forum BlackBerry Z30
    Replies: 21
    Last Post: 08-09-15, 08:47 PM
  5. BlackBerry 10.0.0 to 10.3.1. What to expect?
    By Alejandro Nova in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 08-08-15, 01:58 AM