1. odzz23's Avatar
    Ordered an unlock code for my Z10 from Tmobile US. I put in the code when I finally got it but with no luck.
    The code is accepted when my tmobile SIM is in the phone but is rejected whenever I try the code with my Etisalat UAE SIM in the phone. I am down to 2 tries left before the phone locks up. Anybody have any idea what to do and how to unlock my phone?
    03-12-14 03:02 AM
  2. Rob1's Avatar
    Please see this thread:


    It might be related.

    At this point you should stop trying - when you hit zero - your phone will be locked to Tmoblie for good. Call TMobile and talk to thier support. I just sent in a Q10 for a similar issue.
    03-12-14 07:15 AM
  3. odzz23's Avatar
    The phone ended locking up. Cellular network just went all unaccessible. T-Mobile said they'll overnight me a new phone since i'm under warranty, other than that, their support was completely useless.
    03-12-14 01:25 PM

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