1. Rob79's Avatar
    I was told the imei # is not eligible for the unlock code to be released. "AT&T Mobility has exclusive marketing rights for ten months or more for the Blackberry Bold 9000 and the devices are permanently excluded from unlocking obligation. I apologive for the inconvenience this may cause." What?
    07-14-10 04:00 PM
  2. mandony's Avatar
    Avoid a headache with ATT:
    Do a search on this forum ... there are many Internet companies that will provide you with the codes for $5-15
    07-14-10 06:58 PM
  3. mikemey's Avatar
    That may be your only hope. I did it, cost me $10.00, but I now have an unlocked bold.

    AT&T is the devil.
    07-14-10 07:32 PM
  4. shfjcs's Avatar
    I just changed to AT&T and asked for the unlock code for my Bold 9700 (did not purchase it from AT&T, bought on CL) and they gave me the same answer. Actually, they put in a request for it and then several days later, I received and email rejecting my request.

    A couple of weeks later, I purchased a Bold 9000 (again from CL) and just for kicks, I called and ask for the unlock code. They again put in my request and a few days later, I got it!

    I don't know, but it seems the age of the phone matters - the 9700 couldn't be more than 6 months old and the 9000 is definitely well over a year old.
    07-14-10 11:29 PM
  5. CarrierUnlock's Avatar
    I was told the imei # is not eligible for the unlock code to be released. "AT&T Mobility has exclusive marketing rights for ten months or more for the Blackberry Bold 9000 and the devices are permanently excluded from unlocking obligation. I apologive for the inconvenience this may cause." What?
    Doesn't sound right at all. Continue to try if not we can unlock it for you.
    07-15-10 01:12 PM
  6. dictoresno's Avatar
    some carriers require you to have an active service with them for a few months before releasing the unlock code. in the past, at&t has always given me the unlock codes. as long as your account is in good standing and you meet the requirements, they should be able to give it to you.
    07-15-10 11:00 PM
  7. messingabout's Avatar
    I just spent 1+ hours with AT&T trying to get an unlock code for my bold 9000. They refuse to release the code, saying it is due to a lawsuit settlement and a new policy of not unlocking phones that are subject to exclusive marketting arrangements. I have been with AT&T for more than 5 years, and I have owned my 9000 for 18 months and I just upgraded to a 9700 and extended my contract. Has onyone recently been able to unlock their Bold 9000, or 9700, through AT&T or have you all gone through one of the services?
    09-28-10 11:40 AM
  8. freethisberrydotcom's Avatar
    That's crazy. AT&T knows they will loose money if the start unlocking their phones. They make 100's of millions on roaming fees.
    09-28-10 11:42 AM
  9. Fubaz's Avatar
    That's crazy. AT&T knows they will loose money if the start unlocking their phones. They make 100's of millions on roaming fees.
    True, and they paid for the engineering on the 9000 to exclusivity.

    so they pretty much has people who call in by the .......

    Use one of the unlock services post here on CB, ATT will never know you unlocked your phone.

    Now calling them to release the PIN and IMEI to be used on another network could be a whole other bag of fun.
    09-28-10 11:56 AM
  10. Mister Xiado's Avatar
    Because people in California and Florida filed a class action lawsuit, AT&T and T-Mobile overhauled their unlock code procedures.
    BEFORE, it was really up to the person you were talking to, if you got an unlock code. If it was for a phone that wasn't registered on any of your lines, and hadn't been reported stolen, pfft, take the code in good health.
    NOW, you can get your phone unlocked after it's been in service for at least 90 days, but most of the exclusive phones no longer have unlock codes that can be retrieved by CSRs, and if they do, they aren't visible until a certain date. Often there is no date.

    So you can thank Californians (and Floridians) for the fact that AT&T no longer has the ability to provide unlock codes for the tired old BlackBerry Bold 9000. By whinging and moaning with undue senses of self-entitlement, they ruined it for everybody else.
    The reason phones are locked is because the carriers pay the subscriber a subsidy in exchange for an agreement to pay for X months of service. They could have always paid full price for the phone, and had it unlocked the very moment they had paid for it, but that's not good enough.

    Also, AT&T takes a bath on roaming fees. Users are never charged for domestic roaming unless they do it more often than they're on the AT&T network. If you can afford to roam internationally, you can afford to get your phone unlocked by yourself. It costs all of a pack of cigarettes to do.
    Last edited by Mister Xiado; 09-28-10 at 12:10 PM.
    09-28-10 12:07 PM
  11. messingabout's Avatar
    Now calling them to release the PIN and IMEI to be used on another network could be a whole other bag of fun.
    Why would I have to get that released? Once the phone is unlocked, aren't they automatically released.
    09-28-10 12:19 PM
  12. Mister Xiado's Avatar
    Yes, on that, it's up to the user of the phone to have their PIN and IMEI removed from their BIS account.

    Nobody ever does that, because they are ignorant of how the service actually works. People upgrade, make a new account instead of migrating everything to the new phone, and sell the old phone, making a headache for everybody, and befuddling tier 1 support.
    09-28-10 12:22 PM
  13. ItnStln's Avatar
    I paid to have mine unlocked through a site that was posted here. Cost me like $15.00.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-28-10 08:32 PM
  14. freethisberrydotcom's Avatar
    I paid to have mine unlocked through a site that was posted here. Cost me like $15.00.

    Posted from my CrackBerry at wapforums.crackberry.com
    You can find better pricing.
    02-11-11 01:46 PM
  15. ast32's Avatar
    Funny thing, for sh*ts and giggles I called AT&T and asked the same thing for my already unlocked 9000 back in Feb. 2010. I got the same email denial. Luckily, I wasn't with AT&T.
    02-15-11 11:08 PM
  16. cra2y's Avatar
    in china ... a unlock code only cost about 1 dollar ... visit taobao and search "黑莓解锁9800 9530 9500 9100 9105 9000 黑莓全系列解锁"
    02-16-11 09:10 AM
  17. josney's Avatar
    You can find better pricing.
    i used these guys. had the code emailed to be in less than 30 minutes. i followed the instructions and it worked like a charm.
    02-16-11 04:56 PM
  18. LadieeDubbz's Avatar
    you can also try :: freemyblackberry.com

    i promise its 100% free and it worked perfectly fine for my blackberry bold that AT&T refused to give me the code for.

    It took be about 5 mins to put in the information and an unlocked code was sent to my email in less than an hour.

    spread the word && goodluck guys!
    02-16-11 07:05 PM
  19. Cyanide41's Avatar
    The Supervisor at AT&T swore to me that it was not possible to unlock these phones. I tried explaining to him that while it may not be AT&T's policy, the phones can be unlocked, and told him to stop lying to customers. Of course, he will not.
    03-14-11 07:39 PM
  20. Cyanide41's Avatar
    BTW.... I unlocked mine using CarrierUnlock. With the coupon code it was cheap, the directions are right on the page. Suck that AT&T!
    03-15-11 01:13 AM
  21. freethisberrydotcom's Avatar
    Don't understand why they have to lie to their clients .. poor customer service.
    03-15-11 01:09 PM
  22. Elsongs's Avatar
    I was told the imei # is not eligible for the unlock code to be released. "AT&T Mobility has exclusive marketing rights for ten months or more for the Blackberry Bold 9000 and the devices are permanently excluded from unlocking obligation. I apologive for the inconvenience this may cause." What?
    That's a load of BS. I bought my Bold 9000 when it came out in November 2008 and simply called the customer support line four months later to ask for an unlock code since I was traveling to Australia and needed to use a different SIM card. They gave it to me and it worked. Call them up, and if they tell you "No," then hang up and call again. The next customer service person might be able to help you.
    03-16-11 03:48 AM
  23. Elsongs's Avatar
    Because people in California and Florida filed a class action lawsuit, AT&T and T-Mobile overhauled their unlock code procedures.

    So you can thank Californians (and Floridians) for the fact that AT&T no longer has the ability to provide unlock codes for the tired old BlackBerry Bold 9000. By whinging and moaning with undue senses of self-entitlement, they ruined it for everybody else.
    Hi, I'm from California and I never even heard of this lawsuit until I read this thread. So what gives?
    03-16-11 03:52 AM
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