1. australiaboy's Avatar
    I ordered to unlock the network on my Q10 and successively unlocked it in June. Recently I send my phone back to RIM for repairing. But when I get the phone back the network has been locked up again. I tried to use the code I ordered to unlock the network, but it didn\'t work. Is there any way that I can unlock the network again? Thank you in advance.

    PS: The weird thing is I got a notification saying that the device is MEP locked. Then I checked the SIM card setting, both Network Subset and Service Provider read UNLOCKED. Does it mean the phone is unlocked?
    Last edited by australiaboy; 10-03-13 at 05:38 PM.
    10-03-13 05:09 PM
  2. masterscarhead1's Avatar
    They probably changed the hardware
    Check your IMEI and see if it has changed
    10-03-13 05:11 PM
  3. australiaboy's Avatar
    They probably changed the hardware
    Check your IMEI and see if it has changed
    I just checked IMEI, it doesn't change. still the one I ordered for unlock
    10-03-13 05:16 PM
  4. MobileUnlocked's Avatar
    Hi,

    Is the request for the unlock code appearing after you insert a non-accepted SIM card? If so, and the settings are reading that all of the locks on the phone are off, then there may be a fault with the phone. If that is happening, then for some reason the software has a disconnect between the way it should be reacting and the way it is. I'd suggest going back to whoever repaired the phone and raise the issue.

    Please also check that you are finding the phones IMEI by typing in *#06# and no other method. This is the only way to find the phones true IMEI (you likely are but others may find that information useful).
    10-09-13 04:05 AM
  5. masterscarhead1's Avatar
    Try unlocking it again using the code

    Posted via CB10
    10-09-13 10:58 AM
  6. Jack_Yugis's Avatar
    They probably changed the hardware
    Check your IMEI and see if it has changed
    Yes, may be change IMEI . . .
    10-10-13 12:17 AM

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