1. butterbean1983's Avatar
    I have a sprint Q10. Sprint has disabled the sim card menu. I went through an unlocking service and got the code for my phone. I ordered a sim card from Simple Mobile, and it got here today. I inserted the sim card and activated it. Switched the phone back on, and all it says is "sim card not compatible" and isn't asking for the unlock code. Anyone have any ideas?
    05-19-14 03:23 PM
  2. inspector6's Avatar
    Is your phone already unlocked perhaps?
    05-19-14 03:45 PM
  3. butterbean1983's Avatar
    No, I got the phone brand new from Sprint on contract. There is no reason that it would already be unlocked.
    05-19-14 03:48 PM
  4. Jack_Yugis's Avatar
    I have a sprint Q10. Sprint has disabled the sim card menu. I went through an unlocking service and got the code for my phone. I ordered a sim card from Simple Mobile, and it got here today. I inserted the sim card and activated it. Switched the phone back on, and all it says is "sim card not compatible" and isn't asking for the unlock code. Anyone have any ideas?
    I think may be your Q10 Sprint is unlocked.
    05-19-14 10:28 PM
  5. butterbean1983's Avatar
    Need help unlocking-img_20140522_011600.png
    Need help unlocking-img_20140522_011541.png

    These screen shots prove that the phone is indeed network locked, so now we can put that ridiculous theory to rest and move on to being helpful
    05-22-14 01:17 AM
  6. butterbean1983's Avatar
    Wth?
    Attached Thumbnails Need help unlocking-img_20140522_011541.png  
    05-22-14 01:18 AM

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