1. Navus's Avatar
    My Curve 8520's "A" key is completely locked up and won't work. But, my phone is locked and is prompting me to enter blackberry to continue entering my password. So basically I can't do anything with it except for answering calls. It's completely locked because I can't type blackberry due to the damaged "A" key. I want to wipe it, but I have no idea how. Can I get some help? URGENT. Thanks in advance.
    12-26-10 12:47 PM
  2. diegonei's Avatar
    Download one of the following:


    BlackBerry MCP

    vnbb utils

    Install to the PC go for the Factory Reset option. It will clean the device back to out of the box settings.

    Good luck.
    12-26-10 03:35 PM
  3. Navus's Avatar
    I probably should've mentioned that I have a Mac :/ also, it's not fully upgraded so I can't use Desktop Manager on it.
    12-26-10 04:33 PM
  4. Motorcycle Mama's Avatar
    Use a different computer.
    12-26-10 05:12 PM
  5. freethisberrydotcom's Avatar
    If it is physically damaged then I suggest to take the phone apart and replace the keyboard

    Posted from my CrackBerry at wapforums.crackberry.com
    12-26-10 08:19 PM
  6. Navus's Avatar
    Well the thing is that I'm not sure if it's the keyboard or hard drive or something. Also, it's suffered from water damage which is why the keyboard won't work. So do you think it's the keyboard itself that's the issue?
    12-27-10 01:17 PM