1. anyfule's Avatar
    this my experience about the service:....I'm still waiting my code..I had to wait 72hours and now we are quite there, but this is ok, what I find not really "lovely" is that the unlocking support doesn't reply to the answers..
    I mean, communication its everything....I'm sure they're good guys and great pro's..but from the "customer care" side they should improve...
    Once I'll receive my code I'll let you know if it works or not.....
    03-08-13 08:03 AM
  2. anyfule's Avatar
    72 hours gone, no emaisl replied, no code.
    Great!!
    what I have to do know? is anybody out there that have any suggestion?
    kind regards...
    03-08-13 02:02 PM
  3. CrackBerry Kevin's Avatar
    I'm flagging this to the CrackBerry Unlocking support team.

    Thanks for the patience!

    Kevin
    03-08-13 02:47 PM
  4. anyfule's Avatar
    thanks half an hour ago they have replied " ok we'll refund you" but without any explanations nothing..and I wont a refund I want to unlock the Z 10!!!

    If you can tell'em also to give me some explanations...they arent do me a favour..they are selling a service I've payed for...I mean ..come on!
    03-08-13 02:53 PM
  5. CrackBerryUnlocking's Avatar
    Hi-

    Your request for a refund has been completed. For anyone else, the O2 service is down right now and we're not sure when it'll be available again.
    03-08-13 02:58 PM
  6. anyfule's Avatar
    So this means that a telephone locked on O2 cant be unlocked right now..is that correct?
    in any case accept this tip of advice...inform your customer when they ask for..now it looks like I have wasted 3 days.
    with respect, Valerio
    03-08-13 03:00 PM
  7. anyfule's Avatar
    was my last message offensive? why it doesnt show in the thread?
    03-08-13 03:03 PM
  8. anyfule's Avatar
    i wan just asking if what you stated meant that a z10 locked is absolutely unlockable right now....is that a problem is I suggest you to have more attentions toward your customer?
    03-08-13 03:04 PM

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