1. rigogarduno's Avatar
    Hi Guys,

    I am not sure if I am the only one, but it has been a few day now that my Q10 is acting weird, for starters, the keyboard background light is not working! (unless I hard reset the the phone) -It will work for a little bit

    Second, when I put the phone back in the holster, the phone doesn't to go sleep..

    Third, it's draining my battery...

    Fourth, it keeps restarting by itself!

    **My girlfriend's Q10 it's also experiencing the same issues.

    Can someone help me??


    Posted via CB10
    12-03-13 02:52 PM
  2. JC Prince's Avatar
    There's a lot of bugs and issues since the OS update. Keyboard light, making contact with certain apps, battery drain and the software seems slower than before. Guess we'll just have to wait till the next update comes out, lets hope there will be a small update before the big OS 10.2.1 update (official that is) comes out next year.
    12-03-13 07:17 PM
  3. Jack_Yugis's Avatar
    You can update new OS. done
    12-03-13 09:56 PM
  4. fastmike524's Avatar
    I updated my Z10 to and then had a big battery train for at least a day. I checked the applications and I had systeme running between 45% and 90% while the phone was doing nothing.

    I've just done the update to a Q10 that I have and I'm getting the same situation as before with the Z10. Come on BB what's this mess? Can't we trust your backups or software?

    12-05-13 01:23 PM
  5. fastmike524's Avatar
    Here is a graph of the system procs with before update on the left and after on the right.
    Blackberry Q10 problem with latest update

    321chutelibre.fr skydive Paris
    12-05-13 02:42 PM
  6. fastmike524's Avatar
    After about 7 hours of intense work my Q10 is back normal and the system procs is back to around 3%.
    This must ne normal for th update as I had the same thing on my Z10 and now the Q10.
    Blackberry Q10 problem with latest update

    321chutelibre.fr skydive Paris
    12-05-13 04:05 PM

Similar Threads

  1. Replies: 10
    Last Post: 01-06-14, 08:30 AM
  2. Replies: 50
    Last Post: 12-09-13, 04:02 PM
  3. Replies: 2
    Last Post: 12-05-13, 12:25 AM
  4. BES 10.2 officially announced RTM.
    By HotFix in forum BES 10
    Replies: 1
    Last Post: 12-04-13, 11:30 AM
  5. New look for "Inside BlackBerry" blog
    By serbanescu in forum BBRY
    Replies: 4
    Last Post: 12-03-13, 03:55 PM