1. mdg963's Avatar

    i downloaded, installed, and set up youmail on my tour today but it isn't working for some reason. when my phone goes to voicemail, the normal VZ voicemail system still picks up for some reason, rather than youmail. is there something i need to do in order to "activate" youmail so that it handles my voicemails?

    also, is there a way to reassign the 1 key on the phone so that it dials the youmail number, rather than the vz voicemail system?

    thanks for the help.
    08-19-09 03:30 PM
  2. geocab's Avatar
    During setup there was a number you were supposed to dial, I believe, that forwards your calls to the YouMail service when you don't pick up. I don't know the number offhand, but it was in the set-up directions when I signed up. I love this app, a lot of fun to customize greetings.
    08-19-09 03:42 PM
  3. mdg963's Avatar
    hmm i dont remember seeing a phone number besides the one you dial into to check your voicemails. anyone have this number? thanks.
    08-19-09 08:39 PM
  4. zrome's Avatar
    It's not working because it is asking you "Why are you still using me?" when you can use Google Voice which is far better....
    08-19-09 08:40 PM
  5. mdg963's Avatar
    very helpful.

    i resolved the issue. thanks for the response geocab.
    08-20-09 05:07 PM
  6. geocab's Avatar
    No problem. Sorry I didn't have a chance to find the number for you.
    08-20-09 05:36 PM