1. TigerJon73's Avatar
    I am trying to set up an account at rhe BIS site. In order to create it I am asked for my devices PIN number and an ESN/MEID. Under my battery I can clearly see the PIN, however, no ESN/MEID; there is an MEID HEX, an MEID DEC, and an pESN HEX. Does anyone know which of these numbers I need to use?
    11-27-09 07:54 PM
  2. miatapaul's Avatar

    10 chars
    11-27-09 07:56 PM
  3. fubaracing7374#CB's Avatar
    I think its the hex meid.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-27-09 07:57 PM
  4. TigerJon73's Avatar
    My PIN has 8 characters and every number that is preceeded by either MEID or ESn has either less than or more than 10 characters.
    11-27-09 08:00 PM
  5. leskchan's Avatar
    Go to Options, then Status. All your phone ID information is there.
    11-27-09 08:00 PM
  6. AaronWasHere's Avatar
    Either one should actually work... the MEID should be the number with an a followed by some 0's... the hex is an 11(?) digit number. Enter one of those with your PIN to set up the account. If this is a new phone and you already had a BIS account, you could just pull the info from old phone and switch it. If still having issues, call into VZW tech. It can be fixed in like 5 minutes.
    11-27-09 08:02 PM
  7. TigerJon73's Avatar
    Go to Options, then Status. All your phone ID information is there.
    Cool. Thanks, leskchan.
    11-27-09 08:02 PM
  8. TigerJon73's Avatar
    Any idea why I get an error message telling me I cannot login to my account by way of HTML, only by way of the device? BTW, how do I login with my BB? Sorry about all the questions, just really new to the BB world. Thanks.
    11-27-09 08:30 PM
  9. Huskerfan's Avatar
    You would need your pin and esn number. If that doesn't work just call Sprint Tech Support they will set up your user name and password. I had that same problem last week. Tech Support was able to set my account up for me. After that I was able to log into my Bis account via web and BB
    11-27-09 09:15 PM