What is the deal with returning and replacing a Tour?
So I bought my Tour less than 30 days ago. I like it a lot, and it works perfectly most of the time. But the battery door shifts and my signal tends to switch from 1XEV to 1X way too much. Bummer.
So should I return it? Will they take it back just for those issues and give me a new one? I've dropped it already a few times so there are some nicks and the like, but nothing ridiculous. I also bought it without a contract. Will those factors mess up the return?
Thanks!
Re: exchanges and returns
Had a shifty battery door, so I went to one VZW store in town within one week of the purchase and they swapped mine out for an entirely new Tour and not a refurb--thank God.
Eventually, the swapped battery door began to shift a bit again, so this time, I went to different VZW store in town and they happily swapped out the battery door from of their in-stock Tours (which saved me from having to personalize and rest stuff all over again).
Last but not least, if you don't want to swap out your Tour or the battery door, use a piece of electrical tape as recommended in another forum on crackberry.com.
Good luck.