1. csiguy1's Avatar
    My receipt/order confirmation email did not show a delivery date. What date is the Tour supposed to arrive. Some have said as early as July 13-14 is this correct?
    07-03-09 04:10 PM
  2. noaim's Avatar
    My receipt/order confirmation email did not show a delivery date. What date is the Tour supposed to arrive. Some have said as early as July 13-14 is this correct?

    on the page it states that orders are expected to start shipping on the 13th.. so that would mean the 14th or later.. more then likely not sooner..
    07-03-09 04:14 PM
  3. mjbesen310's Avatar
    the 12th is a sunday, obviously no shipping. you will probably see your phone on the 14th, or 15th at the lastest if everything goes smoothly which i think it will
    07-03-09 04:17 PM
  4. woody_105's Avatar
    Finally got mine pre-ordered this morning after a few conversations with a CSR, online chat and 2nd CSR (all were great to deal with) all three told me that since I ordered it before 4:30 today that it would be shipped out Monday and get here on Tuesday. I then asked all 3 "do you mean this coming Monday or Monday the 12th like the website says?" All 3 replied "this coming Monday."

    Not falling for it or getting my hopes up and I don't expect to see it until at least the 14th but, wouldn't it be great if early? A person can dream can't they!
    07-03-09 07:45 PM
  5. kaufmansm's Avatar
    I was told mine would ship monday aswell. the csr said they are in stock now. Hopefully she was right.
    07-03-09 08:31 PM
  6. speechliss82's Avatar
    i can never find the live chat on the verizon site. how do i get there?

    thanks!
    07-03-09 08:51 PM
  7. addicted2tech's Avatar
    Finally got mine pre-ordered this morning after a few conversations with a CSR, online chat and 2nd CSR (all were great to deal with) all three told me that since I ordered it before 4:30 today that it would be shipped out Monday and get here on Tuesday. I then asked all 3 "do you mean this coming Monday or Monday the 12th like the website says?" All 3 replied "this coming Monday."

    Not falling for it or getting my hopes up and I don't expect to see it until at least the 14th but, wouldn't it be great if early? A person can dream can't they!
    What? That's awesome. Let us know if that does happen.

    Also I noticed something last week as kind of weird as well:

    I'm waiting for a call from Executive Relations who granted me an upgrade 5 months early. When I talked to her last Tuesday (6/29) she said "I'll call you when we roll it out to put your order through. So I'll give you a call back in about a week."

    I said ok fine, but when I thought about it later I'd realized that the release was closer to 2 weeks away. So naturally I'm not really expecting a call during early next week, and was just going to call her back on the 12th to ensure my order is put through.

    BUT if your guys' phones do ship out early I'll give her a call early next week.
    07-03-09 09:01 PM
  8. esalonia's Avatar
    Online order availability/shipping is based upon warehouse stock (much more than in store stock), I would imaging a good amount of our pre-orders will ship on Monday and arrive on Tuesday.
    07-03-09 09:26 PM
  9. jorGeorge's Avatar
    Even if the phones were in stock they probably wouldn't be shipped out before the 13th. I am shocked that three reps told you it would shipped out this Monday. That would be awesome, but highly unlikely.
    07-03-09 10:31 PM
  10. the one and only M's Avatar
    i was also told it would ship this coming monday.
    07-03-09 10:52 PM
  11. jorGeorge's Avatar
    Well I've talked to at least 10 different reps who have all told me it will ship out the 13th.

    One and only M, were you told by a online chat rep?
    07-03-09 11:06 PM
  12. Sooks's Avatar
    How do i talk to a rep online lol i cant figure it out .. ugh .
    07-03-09 11:11 PM
  13. jorGeorge's Avatar
    Go here:

    Verizon Wireless

    Click pre-order button. It leads to product page. Live chat button should appear at the top of the page. If it does not, reload page and it should eventually pop up.
    07-03-09 11:13 PM
  14. the one and only M's Avatar
    jorGeorge

    over the phone.
    07-03-09 11:19 PM
  15. jorGeorge's Avatar
    Does it ship out earlier depending on location? How sure was this rep?
    07-03-09 11:20 PM
  16. the one and only M's Avatar
    she sounded confident. she told me they will be available monday and be in my hand by wed 7/8.
    07-03-09 11:23 PM
  17. BerryBro's Avatar
    I just did the live chat and was told that it isn't shipping until the 13th. The preorder people will be the first to get the Tour though.
    07-03-09 11:23 PM
  18. Sooks's Avatar
    Wow pretty sure just got the only ******** rep out there lol

    the convo went as followed :::

    Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
    A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Sheena
    Sheena: Hello. Thank you for visiting our chat service. May I help you with your order today?
    You: Hey , i was wondering if i was able to pre order the tour , and then ship back the curve that i bought today or how that would work ?
    Sheena: Are you an existing Verizon Wireless customer?
    You: yes
    You: i am going out of town on the 12th and have been told that the tour will actually start shipping this monday here by tuesday of next week , and if that is the case , i would like to do that
    Sheena: Right now the to pre-order that phone you have to be a new customer.
    You: hmm , so even if i just started a line today i wont beable to do it ?
    Sheena: You can try it.
    Sheena: You will need to mail the phone back when you get it.
    You: So i would just need to mail the curve back when i get the tour ?
    You: and would i get credit for the swap ?
    Sheena: Yes customer care will credit it back onto your account.
    You: Ok, and is there anyway you are able to confirm that a pre order will infact ship monday the 6th
    Sheena: No there isn't.
    You: Hm , ok and the tour comes out to stores on the 12th right ?
    Sheena: I have no access to the stores.
    Sheena: Is there anything else?
    You: Nope, guess that will do , thanks for your... efforts ...
    07-03-09 11:27 PM
  19. cereal killer's Avatar
    Wow pretty sure just got the only ******** rep out there lol

    the convo went as followed :::

    Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
    A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Sheena
    Sheena: Hello. Thank you for visiting our chat service. May I help you with your order today?
    You: Hey , i was wondering if i was able to pre order the tour , and then ship back the curve that i bought today or how that would work ?

    Sheena: Is there anything else?
    You: Nope, guess that will do , thanks for your... efforts ...
    dude you should have asked her out. Didn't you see/hear her say "is there anything else?"

    What's the matter with you.

    Christ I constantly have to teach you things about true press and women.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-04-09 12:01 AM
  20. Sooks's Avatar
    LOL, dude she was dumb as a rock , i like smart girls lol , and true press hahaah
    07-04-09 12:10 AM
  21. Aither's Avatar
    apparently to one verizon rep today they told me that upgrades werent available. Then my local store said they were. Yet i still can't upgrade mine....
    07-04-09 12:14 AM
  22. csiguy1's Avatar
    The only way that woman could be any better is if she chews gum and has a Tramp Stamp.
    07-04-09 12:32 AM
  23. Sooks's Avatar
    HAHA true that lol
    07-04-09 12:36 AM
  24. cereal killer's Avatar
    Met this girl, her name was Sheena... breast so big, I dumped Tina.......

    Posted from my CrackBerry at wapforums.crackberry.com
    07-04-09 01:17 AM
  25. iloveluxury's Avatar
    As a female....I don't even want to be posting in this thread...but I will anyway....it's contradictory to say the Tour will ship out on the 13th but that those who pre ordered "will get the Tour first". The stores are releasing them on the 12th, so those who pre ordered will only get them first if they're shipped the week before. It'd be brilliant of VZW to ship the pre orders this week. It'd make it SO worth pre ordering!
    07-04-09 01:59 AM
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