1. overwilhelmed's Avatar
    Hello all -

    I am having a strang video problem. I received a WMV file through email yesterday and after the video was downloaded, I went to play the video and it played sound but the picture was blank. Initial thought would be something with the coding of the video, as it would play on the computer.

    Then I played with my friend's new Bold. He received the same email that I did (he was one of the recipients in the email that I received) and the video worked flawlessly.

    Anyone know why this would happen? I am on my second Tour, and the first one did the same thing so I am pretty sure it isn't phone.

    Thanks for the help.
    11-20-09 12:47 PM
  2. detman101's Avatar
    The Blackberry Tour does not play WMV files unless they are from circa 1998-2003.
    It plays MP4, 3GP, 3G2 and some AVI files encoded with the MPEG-2 codec.

    I would venture to guess that the OS loadout for the bold is different than the tour and you should just get a file converter and convert your files to 3gp or mp4 like the rest of us.

    ImTOO Video Converter Ultimate.exe

    Last edited by Detman101; 11-20-09 at 03:42 PM.
    11-20-09 03:39 PM