1. islandxtreme26's Avatar
    Hey gang,

    I've noticed that my option to set up an alert for visual voicemail has disappeared. Whether I am setting up regular alerts or custom profiles, it no longer shows up under any of the folders (phone, messages, reminders, other). I have already uninstalled vvmail and reset, then reinstalled. I also hoped it would be resolved with a full wipe before reinstalling the 5.2.1 hybrid, but still, no dice.

    Not the biggest deal, except I had it set to volume 2 on my "In Office" profile, and it is still alerting with a volume 9.

    Don't remember seeing this since anywhere here and can't find an answer from forums. Anyone else have this issue?
    Last edited by islandxtreme26; 09-02-09 at 09:09 AM.
    09-02-09 08:45 AM
  2. islandxtreme26's Avatar
    not to repost, but is this really an issue that NO ONE has experienced/heard of nor has any feedback on? There are threads with people asking if the tour has a touchscreen and people reply to it?! Any help would be appreciated people.
    09-02-09 10:09 AM
  3. Grafixx01#AC's Avatar
    I wonder if it's a problem with the Hybrid OS you're running? Did it happen when you had OS 4.7.1.40?

    I don't use VVM any more since the issue I had with OS 4.7.1.40 but now I'm running the leaked Version 5.
    09-02-09 11:46 AM
  4. islandxtreme26's Avatar
    I wonder if it's a problem with the Hybrid OS you're running? Did it happen when you had OS 4.7.1.40?

    I don't use VVM any more since the issue I had with OS 4.7.1.40 but now I'm running the leaked Version 5.
    It has only been happening to me since I went to hybrid 4.3. Weird because I haven't seen it as an issue for anyone else in the Tour Hybrid thread.
    09-02-09 12:59 PM
  5. vtrice's Avatar
    I have a new Tour and I have the same problem with the 4.7.1.40. But I've narrowed it down to when I delete a voice mail message and move to fast aftwards. If I delete a message and wait for the unit to catch up its all good. When the unit locks nothing on the keyboard work at all. I found pulging in the charger gets you back to the main screen and frees up every app but VVmail. After about a minute or two I get the" Uncaught execption Application VVmail_9630 (242) is not responding : process terminated" .

    My unit never automatically syncs the Voice mail. I have to request a resync if I want to use the feature. is that how it's suppoes to work
    09-18-09 08:43 AM
  6. danimal1968's Avatar
    I had visual voicemail but then switched to Youmail because I was tired of paying an extra 3 bucks a month for something I can get for free.
    09-18-09 10:46 AM
  7. SoCaliTrojan's Avatar
    I had visual voicemail but then switched to Youmail because I was tired of paying an extra 3 bucks a month for something I can get for free.
    Does your carrier charge for call forwarding? Sprint does, so after 15 voicemail messages, it'll cost us $3 already.
    09-18-09 11:46 AM
  8. jtfire17's Avatar
    I have a new Tour and I have the same problem with the 4.7.1.40. But I've narrowed it down to when I delete a voice mail message and move to fast aftwards. If I delete a message and wait for the unit to catch up its all good. When the unit locks nothing on the keyboard work at all. I found pulging in the charger gets you back to the main screen and frees up every app but VVmail. After about a minute or two I get the" Uncaught execption Application VVmail_9630 (242) is not responding : process terminated" .

    My unit never automatically syncs the Voice mail. I have to request a resync if I want to use the feature. is that how it's suppoes to work
    That's not how it's supposed to work. I spent 4 hrs on the phone with Vz yesterday trying to get mine to sync automatically. No dice. They're sending me a new phone... Hope it works.
    10-13-09 01:22 PM
  9. jjfan71's Avatar
    i had a weird issue this morning. got a new voicemail, went to ckick on the icon and nothing happened!!!! rebooted, still nothing. all other icons were responsive and normal but vvm!!!! downloaded again, but was a newer version and everything went back to normal. anyone else had this prob before????? was working fine before, dont know what couldve happened. any input is appreciated
    10-13-09 09:54 PM
  10. thersm's Avatar
    I've been experiencing the same problems with VVM on my Tour. Called Verizon and per their instructions, I deleted and re-installed VVM...same issues. There is a nasty lag when checking VMs and it freezes up essentially making the phone unusable until VVM terminates itself.

    Tech from VZ said that I should upgrade to OS 5.0 if the delete and re-install didnt work. However, he didn't know that the OS 5.0 is not out yet...what can you expect i guess...
    10-30-09 01:33 PM
  11. braxtoq's Avatar
    I just checked to see if there is a new version, lo and behold, 1.0.11 is now available, downloading now, hopefully all of the lock up issue will be resolved!
    10-30-09 03:14 PM
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