Visual Voicemail Issues with Tour???

Hey gang,

I've noticed that my option to set up an alert for visual voicemail has disappeared. Whether I am setting up regular alerts or custom profiles, it no longer shows up under any of the folders (phone, messages, reminders, other). I have already uninstalled vvmail and reset, then reinstalled. I also hoped it would be resolved with a full wipe before reinstalling the 5.2.1 hybrid, but still, no dice.

Not the biggest deal, except I had it set to volume 2 on my "In Office" profile, and it is still alerting with a volume 9.

Don't remember seeing this since anywhere here and can't find an answer from forums. Anyone else have this issue? :confused:

not to repost, but is this really an issue that NO ONE has experienced/heard of nor has any feedback on? There are threads with people asking if the tour has a touchscreen and people reply to it?! Any help would be appreciated people.

I wonder if it's a problem with the Hybrid OS you're running? Did it happen when you had OS 4.7.1.40?

I don't use VVM any more since the issue I had with OS 4.7.1.40 but now I'm running the leaked Version 5.

Originally Posted by Grafixx01

I wonder if it's a problem with the Hybrid OS you're running? Did it happen when you had OS 4.7.1.40?

I don't use VVM any more since the issue I had with OS 4.7.1.40 but now I'm running the leaked Version 5.

It has only been happening to me since I went to hybrid 4.3. Weird because I haven't seen it as an issue for anyone else in the Tour Hybrid thread.

I have a new Tour and I have the same problem with the 4.7.1.40. But I've narrowed it down to when I delete a voice mail message and move to fast aftwards. If I delete a message and wait for the unit to catch up its all good. When the unit locks nothing on the keyboard work at all. I found pulging in the charger gets you back to the main screen and frees up every app but VVmail. After about a minute or two I get the" Uncaught execption Application VVmail_9630 (242) is not responding : process terminated" .

My unit never automatically syncs the Voice mail. I have to request a resync if I want to use the feature. is that how it's suppoes to work

I had visual voicemail but then switched to Youmail because I was tired of paying an extra 3 bucks a month for something I can get for free.

Originally Posted by danimal1968

I had visual voicemail but then switched to Youmail because I was tired of paying an extra 3 bucks a month for something I can get for free.

Does your carrier charge for call forwarding? Sprint does, so after 15 voicemail messages, it'll cost us $3 already.

Originally Posted by vtrice

I have a new Tour and I have the same problem with the 4.7.1.40. But I've narrowed it down to when I delete a voice mail message and move to fast aftwards. If I delete a message and wait for the unit to catch up its all good. When the unit locks nothing on the keyboard work at all. I found pulging in the charger gets you back to the main screen and frees up every app but VVmail. After about a minute or two I get the" Uncaught execption Application VVmail_9630 (242) is not responding : process terminated" .

My unit never automatically syncs the Voice mail. I have to request a resync if I want to use the feature. is that how it's suppoes to work

That's not how it's supposed to work. I spent 4 hrs on the phone with Vz yesterday trying to get mine to sync automatically. No dice. They're sending me a new phone... Hope it works.

i had a weird issue this morning. got a new voicemail, went to ckick on the icon and nothing happened!!!! rebooted, still nothing. all other icons were responsive and normal but vvm!!!! downloaded again, but was a newer version and everything went back to normal. anyone else had this prob before????? was working fine before, dont know what couldve happened. any input is appreciated:)

I've been experiencing the same problems with VVM on my Tour. Called Verizon and per their instructions, I deleted and re-installed VVM...same issues. There is a nasty lag when checking VMs and it freezes up essentially making the phone unusable until VVM terminates itself.

Tech from VZ said that I should upgrade to OS 5.0 if the delete and re-install didnt work. However, he didn't know that the OS 5.0 is not out yet...what can you expect i guess...

I just checked to see if there is a new version, lo and behold, 1.0.11 is now available, downloading now, hopefully all of the lock up issue will be resolved!