I am currently on my 4th Tour within the last 90 Days. I read somewhere that you can change it with another BB device. Is this true? If so, can I change with the S2 and pay the $20 difference?
You can use your FRU but I believe it takes away your $100 upgrade at the end of the contract and may or may not extend the end contract date a few months. If you do that then you won't have to pay anything. If they allow it that is.
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Our policy for a multiexchange is a brand new device of the same model if you've had 2 warranty replacements within the past 90 days and are still having a verifiable issue. Only time outside the 30 day window we allow you to change to a comprable device is if were out of stock of the model you have.
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