1. rlevine's Avatar
    this has been discussed numerous time, and i've even had this issue before; this time i can't seem to get rid of this pesky unread email icon! in addition to the icon, one of my email accounts shows 1 unread email when the account is highlighted on the home screen. like this: "(1) name@doman.com"
    i've check all folders, hidden messages, BBM, SMS, etc etc. i've done reboots and battery pulls to no avail.
    is there something i am overlooking?

    thanks.
    randy
    02-15-11 08:22 AM
  2. rlevine's Avatar
    an update if anyone is interested:
    the icon stayed there for quite a while. it went away only after i actually received an email on that account and marked that as read.

    randy
    02-15-11 09:03 PM
  3. rlevine's Avatar
    and it's back. i've done resets and battery pulls and it won't go away. i tried sending an email to that account but that didn't do it either.
    my next step is to delete that email account and set it up again.

    randy
    02-16-11 08:03 AM
  4. rlevine's Avatar
    HA! i just figured it out. it's a gmail account and i have a filter set for a specific item to be labeled and archived. that item was sitting in a folder out of view.
    to be honest, i'm not so fond of the gmail integration, but that's another topic entirely...

    randy
    02-16-11 08:09 AM
  5. SoccerRef12's Avatar
    Well it looks like you got some really good advice to fix your problem . . . Oh you figured it out yourself! Just to throw in my 2 cents, I also use a filter. We have a database at my work that sends out five automated emails every night for the five files it uploads. I set the filter for any email from the server address to 'Do not forward messages to the device' and so they never go to my BB.
    02-16-11 03:17 PM
  6. nat750's Avatar
    I've had this unread email icon for ages & tried everything to get rid of it to no avail. Now thanks to this post I've checked my Gmail filter & sure enough there was an unread Email in there & HOORAY the icon has now gone. Thanks.
    05-14-11 06:23 PM
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