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this has been discussed numerous time, and i've even had this issue before; this time i can't seem to get rid of this pesky unread email icon! in addition to the icon, one of my email accounts shows 1 unread email when the account is highlighted on the home screen. like this: "(1) [email protected]"
i've check all folders, hidden messages, BBM, SMS, etc etc. i've done reboots and battery pulls to no avail.
is there something i am overlooking?
thanks.
randy
an update if anyone is interested:
the icon stayed there for quite a while. it went away only after i actually received an email on that account and marked that as read.
randy
and it's back. i've done resets and battery pulls and it won't go away. i tried sending an email to that account but that didn't do it either.
my next step is to delete that email account and set it up again.
randy
HA! i just figured it out. it's a gmail account and i have a filter set for a specific item to be labeled and archived. that item was sitting in a folder out of view.
to be honest, i'm not so fond of the gmail integration, but that's another topic entirely...
randy
Well it looks like you got some really good advice to fix your problem . . . Oh you figured it out yourself! Just to throw in my 2 cents, I also use a filter. We have a database at my work that sends out five automated emails every night for the five files it uploads. I set the filter for any email from the server address to 'Do not forward messages to the device' and so they never go to my BB.
I've had this unread email icon for ages & tried everything to get rid of it to no avail. Now thanks to this post I've checked my Gmail filter & sure enough there was an unread Email in there & HOORAY the icon has now gone. Thanks.