[patriot237]

Can anyone help/suggestions on the roller ball not moving when pushed left to right.

[leecott]

Replacement trackball?

Posted from my CrackBerry at wapforums.crackberry.com

[billc_ia]

Replacing usually solves it. However, I use contact cleaner that is safe on plastics and gets me by for awhile.

[SprintDaddy]

He has a Tour which has a known issue with the trackballs. You can bump up the sensitivity to 80 and it help a bit. You should take it back and have it replaced.

[cholbsey]

lots of roller ball problems issues (hardware problem) on mine. Telus will offer new phone if prompted

[MrBrownstone]

if it's new, take it back. If not, you may have some junk in there. You can try to air it out, but most likely you had better have a service person look at it.

I wouldn't recommend taking it out yourself unless you do it for a living...those babies aren't like a computer mouse and are 1/10th the size.