1. foxytc_16's Avatar
    I need help. I just received my Tour after having a Pearl for 2 yearsI loved my pearl. I really like this phone but Im having a few issues I cant figure out and Im sure its because I dont know this phone yet.

    1) Why does my keyboard light keep going off? It goes off in the middle of typing, sometimes it wont come on and other times it will stay on for minutes at a time. I reset my backlight screen timeout and that didnt help. What do I need to do or set?

    2) I can send but cannot receive emails. I have 2 yahoo emails and a vzw.blackberry.net email set up on my phone. I have spent 95 minutes on the phone with verizon and they cannot find the problem. Any ideas?

    Thanks for your help,
    08-20-09 02:25 PM
  2. xliderider's Avatar
    There is a Tour forum.

    I would get a replacement phone on your first issue alone.
    08-20-09 02:31 PM