I have read the same problem that was posted in the Storm forum and was wondering what can be done to fix this on my Tour?
I have installed the .419 OS and I have 2 people that I use contact alerts for. Their ringtone plays just fine, but their Messages tone does not. I have deleted them, rebooted, batt pulled, and re-added them to my device (as was the FIX in the Storm forum) but this has not resolved the issue.
Is there anyone else having this problem or is there a simple solution to this?
Hey, try this. Go into your address book and take the hyphens out of the mobile number you use for those specific contacts. Now have them send a text. Do you get your custom tone now? Let me know.