11-19-09 10:44 AM
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  1. mkertzman's Avatar
    mkertzman
    Hello - yesterday, I looked at my Tour and all of the contents of my Messages folder were gone! This includes BES/Exchange and BIS/IMAP messages. I didn't lose anything else - still had SMS, call log, etc. I have a ton of free memory available, so it doesn't appear to have been a memory shortage. Since then, messages have been syncing and staying perfectly.

    Has anyone else had this happen, either on the Tour or on another BB? Thanks!
    07-23-09 11:30 AM
  2. ffemtjacque's Avatar
    ffemtjacque
    It happened to me. Did you ever get this resolved?
    11-19-09 09:06 AM
  3. mkertzman's Avatar
    mkertzman
    No, and it never happened again.
    11-19-09 09:08 AM
  4. ffemtjacque's Avatar
    ffemtjacque
    Well, I'll restore from a backup and go from there.
    11-19-09 09:11 AM
  5. dbone15's Avatar
    dbone15
    This has happened to me for my BIS messages. Never was able to figure out why. Have to assume it's a BID issue.
    11-19-09 10:36 AM
  7. ffemtjacque's Avatar
    ffemtjacque
    My Tour is new. Messages just locked up, I could read them but couldn't delete any at all. I did a battery pull and they were all gone.
    11-19-09 10:44 AM
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