11-11-09 10:29 AM
33 12
tools
  1. MzBooMBox9630's Avatar
    Ok so I have tried numerous times to update my OS to 5.0 but my DM keeps showing me only a 4.7 update!! Its driving me nuts!! Maybe it's the computer I am using? which SUCKS. I am used to using a macbook but my puppy chewed thru my powercord. So if you are in the bay area and are a crackberry addict that can help me PLZ HELP!!!!!
    11-05-09 03:45 PM
  2. papped's Avatar
    Try using BBSAK instead of the DM.
    11-05-09 03:50 PM
  3. MzBooMBox9630's Avatar
    Try using BBSAK instead of the DM.
    what is BBSAK?? I'm seriously beyond annoyed that everyone else can somehow update but I cannot. could it be that verizon users cannot do it?
    11-05-09 03:52 PM
  4. proof2006's Avatar
    just use the loader file and you dont even need DM
    11-05-09 03:52 PM
  5. proof2006's Avatar
    what is BBSAK?? I'm seriously beyond annoyed that everyone else can somehow update but I cannot. could it be that verizon users cannot do it?
    Did you download 5.0 its not available by update.
    11-05-09 03:53 PM
  6. papped's Avatar
    Yeah OS5 isn't official for the Tour.
    11-05-09 03:53 PM
  7. MzBooMBox9630's Avatar
    I downloaded the update but when i open it an d run it, it automatically asks to open DM..
    11-05-09 03:55 PM
  8. proof2006's Avatar
    I downloaded the update but when i open it an d run it, it automatically asks to open DM..
    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    Use this this is how i did it the fiirst time
    11-05-09 03:57 PM
  9. papped's Avatar
    Assuming the old OS (4.7) is uninstalled and the new OS (5) is actually installed, you can try loading it on your phone with this instead of DM:
    RIMGeeks.com • View topic - [Beta][8/18/09] BlackBerry Swiss Army Knife v1.5

    Basically it just uses the loader.
    11-05-09 03:57 PM
  10. MzBooMBox9630's Avatar
    SO do i Wipe the device first? how do I uninstall the 4.7?
    11-05-09 03:59 PM
  11. proof2006's Avatar
    SO do i Wipe the device first? how do I uninstall the 4.7?
    remove 4.7 via control panel
    11-05-09 04:01 PM
  12. proof2006's Avatar
    the steps in the guide i linked has pictures its shows you everything even backing up apps
    11-05-09 04:02 PM
  13. MzBooMBox9630's Avatar
    Ok,

    So i plug my tour into my USB, then go to the control panel on my computers desktop and uninstall 4.7 from there?

    I supposedly downloaded the 5.0 link but like I said it keeps bringing up the DM. But was told I cannot use DM to install the 5.0 update.
    11-05-09 04:04 PM
  14. arcadence's Avatar
    I had this problem initially, where it wouldn't show up. You have to install the 4.7 base OS on your computer. Then you install the 5.0 OS. After you shrink your 5.0 OS, you copy the contents of the folder of your 5.0 install into the directly into the 4.7 folder. It should show up with BBSAK when you select "Load OS"
    11-05-09 04:06 PM
  15. papped's Avatar
    The OS is installed to your PC, not just the BB.

    You don't need to plug the phone in, just uninstall the Blackberry device software for the Tour from your PC.
    11-05-09 04:06 PM
  16. MzBooMBox9630's Avatar
    I downloaded BBSAK v1.3 and for some reason even though my phone is connected through USB its not connected to my pin. More blips. AKA more annoying. I need someone in the bay area to show me this sh*t
    11-05-09 04:23 PM
  17. papped's Avatar
    Sorry, that was an old link actually, just searched for it real fast.

    RIMGeeks.com • View topic - [Beta][10/25/09] BlackBerry Swiss Army Knife v1.7.0
    v1.70.
    11-05-09 04:27 PM
  18. MzBooMBox9630's Avatar
    Ok so I am connected to BBSAK, and I backed up my device with DM.. so do I wipe the device with BBSAK then Load the OS also with BBSAK?
    11-05-09 04:41 PM
  19. papped's Avatar
    You can just follow the guide that someone linked earlier:
    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    Post 2 is where you backup 3rd party apps
    Post 3 tells you how to wipe the device
    Post 4 tells you how to load the OS
    11-05-09 04:44 PM
  20. papped's Avatar
    You shouldn't have to do the uninstall/install new OS stuff in Post 4 though because you supposedly did that already when you installed OS5.
    11-05-09 04:45 PM
  21. MzBooMBox9630's Avatar
    well I just got the error 507 so now I am going to load the OS n hopefully this works
    11-05-09 05:04 PM
  22. MzBooMBox9630's Avatar
    So I finally loaded the 5.0 OS.. now Im just waiting on all the reboots and what not.. thank you both for your help! I will probably ask you stuff in the future! (if thats OK) lol
    11-05-09 05:32 PM
  23. papped's Avatar
    Don't forget to re-send the service books after the data restore.
    11-05-09 05:33 PM
  24. MzBooMBox9630's Avatar
    What does that do?? i have been getting emails and texts n phone calls so what will that do?
    11-05-09 06:04 PM
  25. papped's Avatar
    Basically a safety measure to make sure that email/browser/etc continue to work, but if it's working already you're prolly fine.
    11-05-09 06:11 PM
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