Out of nowhere my Tour's screen went out. I did 3 battery pulls and I know this post is a long shot. Screen is mostly white with some vertical rainbow striping. About half the screen came on when I pushed the trackball but that wont work anymore. I also tried to start it in "safe mode" but screen stays out. If you know anything I could try I would really appreciate any help!!!
It may be a defect in the phone. If you attempted to do 3 battery pulls and no luck I would suggest taking it to your providers tech support center and see if they can assist you. Futhermore if they cant figure it out they will simply swap it out for a new one. Just make sure u back up ur contacts on the DTM!
Rather than call VZW CS I'd suggest going into a VZW corp store with a tech department first. I had something very similar happen on a Storm I (no drop, no water, nada). Screen would just go white and get colored dots all over it. Tech tried it out, had never seen it before, so they just swapped for a new one right there.