1. ryjerrob's Avatar
    I downloaded a rigntone from geico.com, but now can't get rid of it. I keep looking for the file, but can't find it. I've deleted it, but it still plays. I've even restarted the phone. I need help. The crazy thing is that the ringotne only plays after I finish making a call.

    ryjer
    07-11-10 07:48 PM
  2. Motorcycle Mama's Avatar
    What device?
    What OS version?

    If you have a Tour 9630 and have OS version 5.0.0.591, this is an OS bug.

    Do a battery pull with the device turned on to clear it, then upgrade the device OS to a different version.
    07-11-10 08:08 PM
  3. ryjerrob's Avatar
    What device?
    What OS version?

    If you have a Tour 9630 and have OS version 5.0.0.591, this is an OS bug.

    Do a battery pull with the device turned on to clear it, then upgrade the device OS to a different version.
    Thanks for the quick response. Yes on both thoughts, I have a 9630, and also .591. I'll try your suggestion.

    ryjer
    07-11-10 08:16 PM
  4. Motorcycle Mama's Avatar
    You should update your forum profile so that it reflects the correct device.

    Good luck.
    07-11-10 08:37 PM
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