Really really annoying Email issue...

guys when I first got my tour, I was not able to load the DM5(the cd that came with tour that many people had prob loading). sprint store ee told me to just use the VZW manager, its fine. So I did back up and transferred the info to my new sprint tour by using vzw manager and vzw bb.

here's the problem.
1. my vzw.blackberry.net icon showed up on my tour next to sprint.blackberry.net icon. (I know that I can hide icon but i'd like to delete it!)

2. whenever im sending emails or like entering new reminder on calendar, you get an option of "send using and it'll give me option of my vzw. blackberry.net and sprint.blackberry.net" and of course vzw.blackberry.net email shows up first, i always have to click on it and select my sprint.blackberry.net option. this is really annoying.

store EE told me that i should be able to delete the old vzw icon by connecting to sprint desktop manager 5.0(which i was finally able to load manually), but i select applications and neither of my .blackberry.net email apps shows up. it only shows the apps i downloaded.


How can I remove the vzw.blackberry.net email icon that I have on my sprint tour? the email address is no longer working since i ported the # so its basically dead useless icon. I'd really appreciate any input. thanks.

go into the service books on the device and delete that email address.. as long as you continue using the sprint DM etc it shouldn't come back ;)

did you try to DL and install 4.7dm? Both 5 and 4.7 work for me.

Originally Posted by noaim

go into the service books on the device and delete that email address.. as long as you continue using the sprint DM etc it shouldn't come back ;)

Yeaaaaayyyyyy, thank you thank you thank you!!!!

BUT I deleted it from service book and battery pull and its still there...:(

EDIT: its gone now, yeayyyyyy! Under service book, there were more than 1. there were 3, count them, 3. I had to scroll down and find the other 3. Thanks alot for your help!