1. mmontel's Avatar
    I have a default profile for all my alerts - phone, texts, calendar. Then for a select few I updated their contact info with other ringtones. There is one contact where the ringtone for a phone call works but the tone selected for SMS & MMS does not. I get the default profile tone instead. How can I fix this?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-31-10 10:36 PM
  2. otacon#AC's Avatar
    Same problem, no custom ring/sms tones work after the upgrade. I had the same problem with OS4 and I don't how I stumbled upon fixing it back then but I did. I'm sure I'll hit the right combo of settings eventually unless someone knows why this happens.
    03-31-10 11:31 PM
  3. diffused's Avatar
    If you have a 5.0 OS this may work for you. The SMS doesn't read hyphens, therefore remove them from your contacts phone number. Try it and see if it works.
    04-01-10 09:50 AM
  4. mmontel's Avatar
    Thank you! Taking out the hyphens worked. How did you know that?
    04-01-10 04:15 PM
  5. diffused's Avatar
    He- he My engineer husband figured this one out.
    04-01-10 05:15 PM
LINK TO POST COPIED TO CLIPBOARD