1. dg12's Avatar
    Since I did the Sprint upgrade to .484, I have not been able to update my PRL or Profile. I don't enen see the data arrows exchanging when I try. All else seems OK. Anyone else have the same issue?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-25-10 08:34 AM
  2. HPD2618's Avatar
    Are you getting any messages like "unable to update profile" or anything like that? Did you check to see what version PRL you're running? You might already have the most up to date PRL.
    03-25-10 02:23 PM
  3. dg12's Avatar
    No messages, it just sits there on the checking for update screen and nothing happens.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-25-10 04:33 PM
  4. HPD2618's Avatar
    Did you try the obvious steps? Battery pull, checking service coverage, all that good stuff? To be honest, I haven't tried to update my PRL since I upgraded to .548. Maybe try the DNS Lookup or Ping option (options/mobile network/bb key)? Also try the Diagnostics Test. Other than that, I'm stumped.
    03-26-10 12:56 AM
  5. dg12's Avatar
    Tried the battery pull, the Diagnostic test worked OK, so did the ping. Only thing that doesn't is the Update Profile and Update PRL. I don't enen see the flashing arrows in the to right corner exchanding data.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-10 07:41 AM
  6. rey_1178's Avatar
    What is your prl version?
    03-26-10 10:05 AM
  7. dg12's Avatar
    I'm running 60660, so I think it's current.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-27-10 09:49 AM
  8. Foulwx's Avatar
    Sorry, 60662 is current. Make sure you're in a strong signal environment. I always have trouble when I'm out of town and in a low signal area.


    I'm running 60660, so I think it's current.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-27-10 10:31 AM
  9. dg12's Avatar
    FINALLY, both the PRL and the Profile updated. After several long tries on both. If I waited long enough, I would get an error message to try again. Just now both sucessfully updated! BTW there is a new PRL for Sprint, it's now 60662.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-28-10 10:00 PM
  10. dreamer3kx's Avatar
    I can never get mines to update on Sprint, I have the one before 60662 but I get error messages when trying to update.
    03-28-10 11:01 PM
  11. Raistlin1's Avatar
    How do you do a PRL update for a Sprint Tour?
    03-29-10 09:11 AM
  12. olemil's Avatar
    How do you do a PRL update for a Sprint Tour?
    Options/mobile network/menu button/update profile

    60662 is the newest PRL.
    03-29-10 10:23 AM
  13. HPD2618's Avatar
    I seem to remember having an issue when I updated my PRL. I was running an App that used data but I don't remember which one, Sprint Nav maybe. Anyway, after I closed it out, the PRL updated w/o a problem.
    03-29-10 08:31 PM
  14. jimmyv13's Avatar
    My prl updated as 60663 2 minutes ago...would they have a new one already?
    03-30-10 10:05 AM
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