View Poll Results: Does your Tour Trackball Work Properly?

Voters
330. You may not vote on this poll

  • Yes. There's no doubt.

    174 52.73%

  • No. My horizontal scrolling is wacked but my vertical scrolling is fine.

    107 32.42%

  • No. My horizontal and vertical scrolling is wacked.

    13 3.94%

  • Sorta. I had to jack up my BB's sensitivity to make it work.

    31 9.39%

  • Not sure. I have to use the trackball lightly and go through other hoops to make it work.

    12 3.64%
Multiple Choice Poll.
10-07-09 03:40 PM
67 123
tools
  1. mallinj's Avatar
    mallinj
    If you exchanged your Blackberry, please vote based on the one you had with the worst trackball. I know this will skew results somewhat but it will be helpful to have a rough count of the number of Crackberry users with defective devices.

    Maybe this will put an end to most of the clutter.
    Last edited by mallinj; 08-10-09 at 11:05 PM.
    08-10-09 10:40 PM
  2. bjelder's Avatar
    bjelder
    Or just add to it....
    08-10-09 10:41 PM
  3. BBSeattle's Avatar
    BBSeattle
    Mine works fine but it is my second; the first had a terrible trackball.

    BBSeattle
    08-10-09 10:45 PM
  4. mallinj's Avatar
    mallinj
    Maybe we could sticky this? Afterall, it's on par with the other stickies.
    08-10-09 10:48 PM
  5. Slingbox's Avatar
    Slingbox
    Mine works fine its my 4th
    08-10-09 10:49 PM
  6. imiller's Avatar
    imiller
    Mine works just fine no problem

    Posted from my CrackBerry at wapforums.crackberry.com
    08-10-09 10:49 PM
  7. scott5626's Avatar
    scott5626
    I'm using the heck out of mine to make sure I don't have any issues. I have read quite a bit that a lot of people had no track ball issues at first but developed after a week or two.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-10-09 10:58 PM
  8. saejosh's Avatar
    saejosh
    So far so good hopefully it stays that way

    Posted from my CrackBerry at wapforums.crackberry.com
    08-10-09 11:10 PM
  9. Agent Y's Avatar
    Agent Y
    got my second one, the first one stopped going left. this one works like a charm so far, but we'll see....
    08-10-09 11:18 PM
  10. cereal killer's Avatar
    cereal killer
    The Tour has a trackball sensor board unlike all the other previous Blackberries. The only other Blackberry that has the trackball sensor board is the 8900 (which strangely enough was plagued with the same issue UNTIL a software update was released)

    Keep your Tour and change the sensitivity setting until a software fix is released. (if you're otherwise happy with your device)

    *edit-forgot to mention the 8900 and 9630 use the same board.
    Last edited by cereal killer; 08-10-09 at 11:48 PM.
    08-10-09 11:44 PM
  11. scott5626's Avatar
    scott5626
    Originally Posted by cereal killer
    The Tour has a trackball sensor board unlike all the other previous Blackberries. The only other Blackberry that has the trackball sensor board is the 8900 (which strangely enough was plagued with the same issue UNTIL a software update was released)

    Keep your Tour and change the sensitivity setting until a software fix is released. (if you're otherwise happy with your device)
    That's the best advice I have read yet. Thank you.
    08-10-09 11:47 PM
  12. cfreese66's Avatar
    cfreese66
    Mine works just fine. I've had no problems with it. Knock on wood
    08-10-09 11:49 PM
  13. jlwalker30's Avatar
    jlwalker30
    No problems with mine either... Had it since release. Just had to get use to it after having a Curve.
    08-11-09 12:38 AM
  14. b.asagba's Avatar
    b.asagba
    i havent had any problems either. i dnt know how u guys use it at 90 sensitivity. THAT gives me problems. other than that its just fine. works the way it should.
    08-11-09 02:13 AM
  15. cityguyaz's Avatar
    cityguyaz
    My trackball works fine but I did have to replace my initial phone. Just wanted to clarify my vote. I initially had scrolling issues to the right which forced me to exchange the phone. I recommend this to anyone within their thirty days.
    08-11-09 04:00 AM
  16. domestic violence's Avatar
    domestic violence
    Original tour- since release- everything is perfect

    Posted from my CrackBerry at wapforums.crackberry.com
    08-11-09 04:33 AM
  17. mistabrwn's Avatar
    mistabrwn
    this is my second tour..exchanged the first one because of the bugs. my trackball works fine now
    08-11-09 05:36 AM
  18. anon(193652)'s Avatar
    anon(193652)
    mine is fine...
    08-11-09 05:54 AM
  19. fyerman01's Avatar
    fyerman01
    So far so good on my first one

    Posted from my CrackBerry at wapforums.crackberry.com
    08-11-09 09:21 AM
  20. stormsucks75's Avatar
    stormsucks75
    I don't get it people just like getting replacements at work we have over 75 tours and no single trackball problem

    Posted from my CrackBerry at wapforums.crackberry.com
    08-11-09 09:24 AM
  21. soulfulzeta's Avatar
    soulfulzeta
    Originally Posted by Slingbox
    Mine works fine its my 4th
    The one I'm using right now is my 3rd (Supposed new phone with a recon sku number out of the Sprint store) and this trackball works fine. Ironically, order support sent me a 4th phone that came in the mail today. I was going to activate it due to doubting the one I received from the Sprint store was a new phone but as soon as I put the battery in the 4th four and it loaded, the trackball was CRAP. Same, issues, same problems and I didn't even go through activating the 4th because of the trackball. I'm about sick of this phone!
    08-11-09 09:36 AM
  22. VDub2174's Avatar
    VDub2174
    Trusted Member
    Just got my Tour in the mail yesterday from a seller on these forums and the trackball works great!!
    08-11-09 09:39 AM
  23. traldan's Avatar
    traldan
    Mine works fine. It seems a little recessed into the phone from how it was initially, but its not unusable. Sensitivity on 80 all around.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-11-09 01:16 PM
  24. BikerFry's Avatar
    BikerFry
    I'm on my third, trying to get one with a headphone jack that works. My first two had no trackball issues, this one sticks occassionally.
    08-11-09 01:49 PM
  25. misskim's Avatar
    misskim
    Originally Posted by cereal killer
    The Tour has a trackball sensor board unlike all the other previous Blackberries. The only other Blackberry that has the trackball sensor board is the 8900 (which strangely enough was plagued with the same issue UNTIL a software update was released)

    Keep your Tour and change the sensitivity setting until a software fix is released. (if you're otherwise happy with your device)

    *edit-forgot to mention the 8900 and 9630 use the same board.

    What about when youre scrolling your trackball and it actually FEELS different when it screws up? I think someone in a different thread descibed it as skipping over the sensor because it goes so smooth and doesnt make a little click sound when you hold it next to your ear like it normally should.
    08-11-09 03:06 PM
67 123
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