[Littlebigman174]

I recently updated my blackberry to the newest VZW update and it was working fine. I was asked to downgrade the OS because of the successful upgrade. It was working fine until it got to QuickPull Pro. It has been frozen on that for about 2 hours. I tried connecting it to Desktop Manager to remove the app, but the whole main menu of DM is greyed out.

What do I do?

[patrickrho]

Battery pull

if not working wipe with BBSAK and install again