1. bsullivan2350's Avatar
    Hello, my Tour randomly shut down about an hour ago, then restarted like it would after a battery pull. It has been a white screen with the spinning timer since then, I'd restore it but my desktop manager wont recognize it. Any suggestions?

    Thanks in advance
    03-09-10 08:43 PM
  2. berryjunky's Avatar
    Use loader.exe in the apploader folder. Take the battery out, plug the phone into your computer, then replace the battery. When apploader recognizes your device it will say no pin, hit next when that appears and you will be able to reload your OS through there if that is what you were looking to do.

    C://program files>common files>research in motion>apploader>loader.exe
    03-09-10 08:49 PM