1. kwazynca's Avatar
    I am a newb so please be patient.

    New 9630 Tour on Verizon (my first BB)

    I cannot download and save any pdf files. (I have Repligo Reader installed)

    I hit save. The download starts, and then immediately gives me download failed. Tried multiple websites with same result.

    The average file is about 1MB.

    I have about 88 MB available on the device memory. 16 GB card installed.

    Any help appreciated.
    Last edited by kwazynca; 02-27-10 at 07:46 PM.
    02-27-10 12:05 AM
  2. Motorcycle Mama's Avatar
    Downloading from where?

    Email? A website? A file server? Something else?
    02-27-10 06:20 AM
  3. II CRUSADER II's Avatar
    I would try uninstalling the application you have to open these files. I always open pdfs on my blackberry from websites and email. If that doesn't work, try a battery pull. Those seem to fix a lot of problems on the blackberry.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-27-10 09:10 AM
  4. kwazynca's Avatar
    Downloading from where?

    Email? A website? A file server? Something else?
    From several different websites.

    E-mail works fine.
    02-27-10 09:12 AM
  5. kwazynca's Avatar
    I would try uninstalling the application you have to open these files. I always open pdfs on my blackberry from websites and email. If that doesn't work, try a battery pull. Those seem to fix a lot of problems on the blackberry.

    Posted from my CrackBerry at wapforums.crackberry.com
    Tried the battery pull, but I will give the uninstall a try.

    Thanks.
    02-27-10 09:14 AM
  6. kwazynca's Avatar
    I deleted the Repligo app and I can now download pdf files.

    I reinstalled Repligo and am back to download failures.

    Anyone else have this problem? Their customer support website is no help.

    Thanks
    02-27-10 10:01 AM
  7. kwazynca's Avatar
    E-mailed Repligo.

    They replied that Repligo will not affect downloads. However, I have deleted and re-installed the app twice with the same results.

    I can download web page pdfs when Repligo is deleted, and cannot DL when it is installed. The download fails instantly.

    Very frustrated.

    At this point I am considering Documents to Go Premium. Any feedback?
    03-01-10 02:46 PM
  8. ajikoe's Avatar
    Hello I have the same problem like yours with the addition of pdf to go also make my bb download failure.

    How about your problem. Is it solved?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-10-10 11:19 PM
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