1. Azmotorhead's Avatar
    When I try to access Password Keeper in my 9630 I get the message.
    "Password entry created on 10-21-2009 is protected by a old password. Please enter the old password to convert the entry:"

    I never had a old password. I created a password when I got the phone and never had a problem accessing PK before. Anyone know if there is a default password? I've tried, the password I created, 0000, 00000, and 1234.
    Nothing lets me into PK.
    Any help?
    12-10-10 10:39 AM
  2. BBMINI's Avatar
    Whoa. Weird. I'd def try a battery pull as a quick first step if you haven't already.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-10-10 10:42 AM
  3. DawgMan's Avatar
    Have you done any recent firmware updates? It's possible you could try a selective restore of just the password keeper from a backup that you have done prior to this problem.
    12-10-10 11:25 AM
  4. the_sandman_454's Avatar
    Back it up now before you try anything.

    Try the device password you have set on the device or if this was transferred from a different device perhaps that device had a password. Try those suggestions.

    If that won't work, try restoring it from a previous backup and see if that helps.
    12-10-10 01:02 PM
LINK TO POST COPIED TO CLIPBOARD