When I try to access Password Keeper in my 9630 I get the message.
"Password entry created on 10-21-2009 is protected by a old password. Please enter the old password to convert the entry:"
I never had a old password. I created a password when I got the phone and never had a problem accessing PK before. Anyone know if there is a default password? I've tried, the password I created, 0000, 00000, and 1234.
Nothing lets me into PK.
Any help?
Have you done any recent firmware updates? It's possible you could try a selective restore of just the password keeper from a backup that you have done prior to this problem.
Try the device password you have set on the device or if this was transferred from a different device perhaps that device had a password. Try those suggestions.
If that won't work, try restoring it from a previous backup and see if that helps.