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Ok, so I just got home. Two people there, both morons.
The girl got the first Tour, I said DON'T take the bigger screen protector off, she says ok, hands me the phone, it has a bit of ripple but track ball is great, and then I notice she removed it, she said oh I forgot sorry, I said well go off and get another one. She calls her manager over that says maam we cannot exchange it because of a screen protector. I said SHE removed it, I know I will scratch the screen up because I get a good protector and I told her not to and she agreed. He said I just cant do it unless something is wrong with the phone.
I said there see all that ripple? He said they all do it, I said not THAT bad, now go get another one, at this time customers start to walk in, he says he cannot. I started getting pissed at this point and he goes back to get one. The customer said whats wrong, I said oh nothing, this phone has been giving me problems and they refuse to replace it, I will never come back here again. He said thats enough maam I got you another one, I said its the truth though isnt it? You heard me ***** and you knew I wouldnt stfu so you went and got one.
So the second one was TERRIBLE, even he couldnt get the trackball to work, he says I will go get a curve, I said WHY? He said, well, I cannot sit here all day and go through phones, I said bull **** you cant. He said maam we have to activate them before you can touch them, making them used after that, I said wow you cannot do your job can you?
I can tell you that I am going to sit here ALL day and go through these until I find the perfect one for me, he said maam and then you will be depleting my stock, I said well your the ***** that wants to activate all of them. So on number 5, I had a perfect speaker, and perfect trackball, screen ripple but ohwell.
I explained that advanced tech and Damien told me to keep exchanging them at the store, and he said who is Damien, I said someone that can get you fired in a second. I explained the situation and explained that he is the only person that I contact at Sprint and he is WAY above that manager at the store or whatever he was, and then he started to basically kiss my ***. Giving me his business card for any future "issues".
Needless to say I will never ever go to a sprint store again. They were really rude and lazy there, and if you have to excuse yourself to go outside and smoke while I mess with the phone, you don't need to be working there lol.
I will be talking to Sprint about all of the misinformation, but I will have Damien do it because I do not know the right people to tell.
I just hope my track ball stays working
08-22-09 05:17 PM - Ok, so I just got home. Two people there, both morons.
The girl got the first Tour, I said DON'T take the bigger screen protector off, she says ok, hands me the phone, it has a bit of ripple but track ball is great, and then I notice she removed it, she said oh I forgot sorry, I said well go off and get another one. She calls her manager over that says maam we cannot exchange it because of a screen protector. I said SHE removed it, I know I will scratch the screen up because I get a good protector and I told her not to and she agreed. He said I just cant do it unless something is wrong with the phone.
I said there see all that ripple? He said they all do it, I said not THAT bad, now go get another one, at this time customers start to walk in, he says he cannot. I started getting pissed at this point and he goes back to get one. The customer said whats wrong, I said oh nothing, this phone has been giving me problems and they refuse to replace it, I will never come back here again. He said thats enough maam I got you another one, I said its the truth though isnt it? You heard me ***** and you knew I wouldnt stfu so you went and got one.
So the second one was TERRIBLE, even he couldnt get the trackball to work, he says I will go get a curve, I said WHY? He said, well, I cannot sit here all day and go through phones, I said bull **** you cant. He said maam we have to activate them before you can touch them, making them used after that, I said wow you cannot do your job can you?
I can tell you that I am going to sit here ALL day and go through these until I find the perfect one for me, he said maam and then you will be depleting my stock, I said well your the ***** that wants to activate all of them. So on number 5, I had a perfect speaker, and perfect trackball, screen ripple but ohwell.
I explained that advanced tech and Damien told me to keep exchanging them at the store, and he said who is Damien, I said someone that can get you fired in a second. I explained the situation and explained that he is the only person that I contact at Sprint and he is WAY above that manager at the store or whatever he was, and then he started to basically kiss my ***. Giving me his business card for any future "issues".
Needless to say I will never ever go to a sprint store again. They were really rude and lazy there, and if you have to excuse yourself to go outside and smoke while I mess with the phone, you don't need to be working there lol.
I will be talking to Sprint about all of the misinformation, but I will have Damien do it because I do not know the right people to tell.
I just hope my track ball stays workingNow; what was that again?
08-22-09 06:03 PM
