1. jseorti's Avatar
    I just received a new tour from my insurance because I got the first one wet. I was able to transfer all of my old settings from my first phone, except for some reason not all of my messages are showing up. My phone alerts me that I have a new message but there's nothing in my messages folder. Also, my BBMs aren't showing up there either. I've already tried resetting my time, a battery pull, and combining mailboxes. Not sure what else to do.

    Thanks.
    01-25-10 06:56 PM
  2. jeffh's Avatar
    You need to go to Verizon's BIS site to change your device. https://bis.na.blackberry.com/html?brand=vzw
    01-25-10 07:04 PM
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