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So after trying to do an OTA upgrade my tour froze and now when I do a battery pull it freezes when the blue bar is about 75% done. Is there anything I can do to fix this myself? My computer won't recognize the tour because it hasnt completely turned on yet. Any ideas?
There is a thread, maybe a sticky, on how to restore a bricked (nuked) BB.
Since you were also doing what Verizon suggested - OTA, you might be able to get a store to help!
follow my thread on how to do that. Just download the os to your computer and install it through DM.
I would take it to Verizon, the OTA is slow but should not freeze you BB.
I followed the bricked blackberry instructions and have it back up and running. Thanks for the help. I lost all my apps that I paid for with App World, so now I have to deal with their customer support. I did get all the ones back I got through here though. You'd think app world could have their **** together at least as well as crackberry.