[mrjking]

Quick question that is probably simple. My 9630 does not save my incoming email messages for more than a day or so. What am I missing.

All my sent items show up in the mailbox but nothing from previous days for incoming.

Is this a setting I am missing? I noticed a "on conflict mailbox wins" should this be changed to handheld wins?

Thanks all!

[jeffh]

In Messages Options / General Options, what do you have selected for the "Keep Messages" value?

[mrjking]

I have that set to hold messages for 15 days

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[jeffh]

Your "on conflict mailbox wins" setting means that if you delete the message on your PC, it will be deleted on your BlackBerry. Is that what you intended?

[mrjking]

Interesting, I move all messages to subfolders, so this is probably my problem.

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[jeffh]

I don't know if it's possible to sync subfolders or not. Once I move an item to a folder on my PC, I delete it from my BlackBerry. In my BES implementation, only the inbox is synched. Your set-up may be different.

[mrjking]

Well I seem to be my own enemy, I will mess around with settings and see what I can accomplish.

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