1. AjSingh's Avatar
    my tour is showing reload software: 552, what should I do?
    11-09-09 10:44 AM
  2. Afangrywarrior's Avatar
    Use JL_CMDR (google it). Plug in your device, go through the prompts then do a "Device Wipe". After its completed the device wipe, open up Blackberry Desktop Manager and go to "Application Loader" and choose "Update Software". It will show you the current list of software you've either downloaded or the current version for the Tour (4.7). Choose which OS you want installed to the device and then wait for it to complete.

    Unfortunately your OS has become corrupted and you need to do a hard reset of the device and re-install the entire OS. Hopefully you're device is either on a BES or backedup since you're info on there is gone.

    Just a small PS - Since you're a Newbie it'll slide for a bit, but if you had looked 8 Threads below your post was an entire post on the 552 error with a lot of replies and information. Just make sure you do a little bit of legwork before posting something thats already been discussed. Its really bad to post a new thread on something thats on the initial tour page.
    Last edited by AFAngryWarrior; 11-09-09 at 11:23 AM.
    11-09-09 11:21 AM