1. jeep71@austin.rr.com's Avatar
    I am the original ownerand have been using Blackberry protect. Now suddenly, I receive and error from BlackBerry Protect that it be installed on a device that uses Blackberry Enterprise Server. I do not have an Enterprise server as I use the phone for non personal use only.
    How do I turn off or disable the BES service onmy device?
    11-13-11 03:39 PM
  2. NetworkGuy's Avatar
    I would call your provider first and make sure that they did not turn on the Blackberry Enterprise data package by mistake. The BES service is nothing more than a service book that just passed down to your phone from the provider.

    If it is on by mistake and they fix their error, then do a battery pull. That will reload the service books and should remove the BES book.
    11-13-11 04:13 PM