1. Merlin01's Avatar
    Updated to V7.1
    I cannot put in an email address because it keeps asking me for Enterprise activation.
    How can I remove this Enterprise function please.

    Thank you in anticipation
    05-11-15 02:30 PM
  2. Kris Simundson's Avatar
    If you don't have a BIS connection it wants a BES connection.
    05-11-15 02:48 PM
  3. Merlin01's Avatar
    Thank you
    Blackberry numptie here.

    What is BIS or BES please
    05-11-15 02:59 PM
  4. Kris Simundson's Avatar
    BIS: BlackBerry Internet Service (what a consumer uses for BB Services on a BBOS7 or older device)

    BES: BlackBerry Enterprise Server (How businesses activate their BBOS7 and older devices)

    You need to call your carrier and add BIS to your account if they still offer it. Usually a small fee is associated with this service as it is maintained on a specific server.

    Otherwise try using WiFi to see if that bypasses the need for BES

    Sent from my iPhone using Tapatalk
    05-11-15 03:09 PM
  5. Merlin01's Avatar
    Thank you for your swift response.
    It has a BES as it keeps asking me for email address and password.
    My usual one does not work on that. So I take it that it is specific for Blackberry

    Is there any way to get the phone back to normal without the BES please
    05-11-15 03:12 PM
  6. Kris Simundson's Avatar
    Make sure a active SIM card is in the device (doesn't have to have service just be active) and use WiFi

    Sent from my iPhone using Tapatalk
    Merlin01 likes this.
    05-11-15 03:52 PM
  7. Merlin01's Avatar
    I have an active SIM card, I can use phone and SMS with no problems.
    WIFI is switched on. What Aps do I use for email client then please.
    if not using an Ap how do I set up email.
    At the moment trying to use SET UP for email. I keep getting the Enterprise Activation page
    05-12-15 04:31 AM

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