My phone crashed last week after I updated my BB with the new OTA 5.0 software. I took my BB to the Sprint tech support and they corrected the new 5.0 platform but the SMS/MMS notification icon displays new messages and I dont have new SMS/MMS messages. I have already Updated My Profile and Preferred List as well as pulling out the battery. The notification went from 3 new messages to now 5 new SMS messages. Please help....thanks!