headset jack not working? - BlackBerry Forums at CrackBerry.com

07-30-09 10:42 PM

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72

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027183&viewfull=1#post3027183

mozzarella72

Seems like when I put in earphones the noise still comes out of the tour and not the earphones. Am I doing something wrong, or is it broken?

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07-13-09 08:28 AM

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52

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crooza172

I've noticed this with older after-market headphones. The headphones supplied by RIM work just fine. I also noticed there are three notches on the RIM headset and two notches on the headset that was having issues.

07-13-09 08:50 AM

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768

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027380&viewfull=1#post3027380

Syco54645

mine doesnt work on any of them that i have tried, not even the rim supplied ones. it is going back this week at some point.

07-13-09 08:54 AM

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52

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027412&viewfull=1#post3027412

crooza172

Sounds like you guys got a couple lemons. Go and exchange them.

07-13-09 08:56 AM

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5,351

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027430&viewfull=1#post3027430

mjbesen310

Originally Posted by Mozzarella72

Seems like when I put in earphones the noise still comes out of the tour and not the earphones. Am I doing something wrong, or is it broken?

Posted from my CrackBerry at wapforums.crackberry.com

make sure the jack is not pushed in so far...that seemed to have fixed some users problems with the jack

07-13-09 08:58 AM

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70

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027437&viewfull=1#post3027437

SpikeCt

Originally Posted by crooza172

I've noticed this with older after-market headphones. The headphones supplied by RIM work just fine. I also noticed there are three notches on the RIM headset and two notches on the headset that was having issues.

3 rings is stereo and 2 is mono

07-13-09 08:59 AM

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888

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027438&viewfull=1#post3027438

slinky317

Originally Posted by Mozzarella72

Seems like when I put in earphones the noise still comes out of the tour and not the earphones. Am I doing something wrong, or is it broken?

Posted from my CrackBerry at wapforums.crackberry.com

They do work, but you have to pull out the headphones a tad. If you push them all the way in (so there's only 1-2mm of metal showing) it will NOT work. However, pull it out one "click" (so about 5mm of metal is showing) and it will work fine. Not sure if it's a problem with the phone or the earbuds.

07-13-09 08:59 AM

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52

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027477&viewfull=1#post3027477

crooza172

If I push my RIM ones in all the way, they still work....my older ones, however, I need to pull slightly out for them to work....odd.

07-13-09 09:04 AM

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768

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027563&viewfull=1#post3027563

Syco54645

are all of the tours like this then? if so, then iw ill just keep mine.

07-13-09 09:17 AM

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70

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027613&viewfull=1#post3027613

SpikeCt

Ok tried my bose just now and no problems.

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07-13-09 09:22 AM

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407

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027710&viewfull=1#post3027710

daryllh

3 rings is stereo WITH microphone. 2 rings is just stereo. One ring is mono.

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07-13-09 09:33 AM

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72

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3027779&viewfull=1#post3027779

mozzarella72

is anyone not having any problems at all because i want to exchange mine, but if im just gonna have the same problem, theres no point.

07-13-09 09:41 AM

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72

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3029597&viewfull=1#post3029597

mozzarella72

Bump

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07-13-09 12:11 PM

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underroos

I'm not having any problems at all-- three different sets of headphones work fine.

07-13-09 12:15 PM

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sandra_17

Originally Posted by Mozzarella72

is anyone not having any problems at all because i want to exchange mine, but if im just gonna have the same problem, theres no point.

I just tried with an old pair of Sony Walkman headphones, and they work fine. Pushed all the way in.

07-13-09 12:19 PM

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7

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3030084&viewfull=1#post3030084

dhedrick#CB

I'm having no problems - haven't tried to use the mic on the supplied headphones, but all of my others seem to be working without any problems.

07-13-09 12:48 PM

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36

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3030117&viewfull=1#post3030117

ch_BB.user

Originally Posted by daryllh

3 rings is stereo WITH microphone. 2 rings is just stereo. One ring is mono.

Posted from my CrackBerry at wapforums.crackberry.com

Thank You ... I was going post the same thing.

07-13-09 12:50 PM

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768

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3030160&viewfull=1#post3030160

Syco54645

actually 3 metal rings is stereo because of the ground.
i called verizon and they said no problem. if this isnt an issue across the board i will return it. i would really like to use headphones on my tour.

07-13-09 12:53 PM

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39

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Flatland2D

Mine works fine with a pair of Sony earbuds. However, every time I plug them in it triggers the voice dialing program (only two rings, no mic). I have to wait for it to time out (waiting for response) twice before the program terminates and music plays. Is there a way to disable this?

Edit: nevermind. I must have been pushing against the left side convenience key while pushing in on the headphones. This must have been before I reprogrammed the button. Doesn't happen anymore. Headphones works perfectly.

Last edited by Flatland2D; 07-13-09 at 01:07 PM.

07-13-09 12:56 PM

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nerdstaz

Originally Posted by Syco54645

actually 3 metal rings is stereo because of the ground.
i called verizon and they said no problem. if this isnt an issue across the board i will return it. i would really like to use headphones on my tour.

this is incorrect.

There is 1 ring per channel, no ground.

Mono - 1 ring
Stereo - 2 rings (left channel/ right channel)
Mic + Stereo - 2 rings (left channel/ right channel) last ring (the one closest to the tip) Microphone.

I have a pair of bose headphones, zune OEM headphones, and the ones that came with the tour in front of me. I also have an old pair of sony walkman with one ring (mono)...the mono do not work. The rest are fine.

07-13-09 01:11 PM

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768

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3032091&viewfull=1#post3032091

Syco54645

So then why are there 3 rings there? Unless I am referring to something different.

Here is a pinout of what you are saying. There is a ground on headphones. Here are a few images

The one furthest from the tip is always ground where just audio is concerned, at least afaik.

Last edited by Syco54645; 07-13-09 at 03:25 PM.

07-13-09 03:18 PM

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768

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3033767&viewfull=1#post3033767

Syco54645

Just so that people know I returned my tour. It now works great with the headphones. Everything else that was wrong is working fine too.

07-13-09 05:53 PM

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82

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3099222&viewfull=1#post3099222

peteyd

If I could get the aux cable to work from tour to my car I would be extremely happy. I wonder if I should go exchange it out to see if that's the issue I have to hold it a certain way or it doesn't work and some times just wiggle it. Just a bit frustrating

07-19-09 05:42 PM

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133

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Omnifox

I fixed this by wiping the os. From what I can tell its a problem with the os detecting the headphones getting plugged in.

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07-19-09 07:10 PM

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699

https://forums.crackberry.com/showthread.php?t=265906&s=&p=3100850&viewfull=1#post3100850

boomhower1820

Mine works great. I connected it to my stereo with a 3.5mm to RCA adapter and I finally have pandora on my stereo. It was a happy time indeed.

07-19-09 08:52 PM

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