1. captriker's Avatar
    I am giving my Tour to my wife and she will only use Gmail. I had verizon swap the phone over and I added Gmail for her. I see only that account in BIS.

    However my own GMAIL account and my Exchange (run through BES) is stil there.

    I deleted the service book for the Gmail account (is that all I need to do?)

    Do I have to have my IT department delete my BES account and then delete the Exchange Service Books? Can I do it without them?

    I have heard that if I just delete the Service books the account may come back.. true?

    Its on Verizon if that means anything.

    Thanks, I know there are a lot of 'how to delete e-mail account threads but this one seemed uncovered.
    11-22-09 10:39 PM
  2. noaim's Avatar
    you have to delete the service books options>advanced options> service books

    I believe your IT department needs to remove the device from the bes.
    11-22-09 10:42 PM
  3. SofaKingKev's Avatar
    11-22-09 10:49 PM